Unum Insurance Company — health Complaints in Texas

Detailed analysis of 16 health insurance complaints filed against Unum Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 16
Total health Complaints (All States): 17
Texas Share: 94.1%
NAIC Complaint Ratio: 8650.82
AI Risk Score: 68/100

Analysis: Unum Insurance Company health in Texas

Unum Insurance Company has accumulated 16 health insurance complaints from consumers in Texas. Across all states, Unum Insurance Company has 17 total health complaints, making Texas responsible for 94.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 7 complaints. Other common issues include Claim denial (4), Premium or billing dispute (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished (1).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have health disputes with Unum Insurance Company can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	7	43.8%
Claim denial	4	25.0%
Premium or billing dispute	2	12.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Information Furnished	1	6.3%
Summary of Benefits \| Information Furnished	1	6.3%
Commissions \| Information Furnished	1	6.3%

Complaints by Year

2025: 2 complaints
2024: 2 complaints
2021: 3 complaints
2020: 2 complaints
2018: 1 complaints
2017: 3 complaints
2016: 2 complaints
2015: 1 complaints

Recent health Complaints Against Unum Insurance Company in Texas

health Complaint #TX-428458-74f83062 (2025-07-10) — Delayed payment
health Complaint #TX-422951-086d4e64 (2025-05-05) — Claim denial
health Complaint #TX-401067-bceecab7 (2024-08-19) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished
health Complaint #TX-397366-8ac264c9 (2024-07-10) — Summary of Benefits | Information Furnished
health Complaint #TX-327137-573a3917 (2021-12-13) — Claim denial
health Complaint #TX-317168-573a3917 (2021-07-15) — Claim denial
health Complaint #TX-314276-9a16c8ae (2021-06-04) — Delayed payment
health Complaint #TX-300262-74f83062 (2020-10-13) — Delayed payment
health Complaint #TX-291529-fea73275 (2020-05-20) — Claim denial
health Complaint #TX-228700-8a47c305 (2018-08-21) — Delayed payment

Frequently Asked Questions

How many health complaints does Unum Insurance Company have in Texas?

Unum Insurance Company has 16 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with Unum Insurance Company in Texas?

The most common issues are: Delayed payment (7), Claim denial (4), Premium or billing dispute (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken; Information Furnished (1), Summary of Benefits | Information Furnished (1).

How does Unum Insurance Company's health record in Texas compare to other states?

Unum Insurance Company has 16 health complaints in Texas out of 17 total health complaints nationwide. That is 94.1% of their health volume.

Where can I file a health complaint against Unum Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.