USAA GENERAL INDEMNITY COMPANY — auto Insurance Complaints
Analysis of 120 auto insurance complaints filed against USAA GENERAL INDEMNITY COMPANY, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 120
- Total Complaints (All Types): 1,707
- auto Share: 7.0%
- NAIC Complaint Ratio: 0.34
- AI Risk Score: 52/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 33 | 27.5% |
| Unfair settlement | 22 | 18.3% |
| Claim denial | 13 | 10.8% |
| Premium or billing dispute | 9 | 7.5% |
| Adjuster Handling | Claim Handling | 8 | 6.7% |
| Adjuster Handling | Claim Handling | Claim Settled | 5 | 4.2% |
| Claim Procedure | Claim Handling | 4 | 3.3% |
| Contributory Comparative Negligence | Claim Handling | 3 | 2.5% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 3 | 2.5% |
| Actual Cash Value Dispute | Claim Handling | Company Position Substantiated | 3 | 2.5% |
| Policy cancellation | 3 | 2.5% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 2 | 1.7% |
| Loss of Use | Claim Handling | Company Position Substantiated | 2 | 1.7% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 1.7% |
| Actual Cash Value Dispute | Claim Handling | 2 | 1.7% |
| Claim Handling Other | Claim Handling | Company Position Overturned | 1 | 0.8% |
| Unsatisfactory Settle/Offer | Claim Settled; Failure to Timely Respond; Information Furnished | 1 | 0.8% |
| Diminished Value | Claim Handling | Company Position Substantiated | 1 | 0.8% |
| Claims Other | Claim Handling | Company Position Substantiated | 1 | 0.8% |
| Unsatisfactory Offer | Claim Handling | 1 | 0.8% |
| Contributory Comparative Negligence | Claim Handling | Company Position Substantiated | 1 | 0.8% |
auto Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 116 |
| Texas | 4 |
Recent auto Complaints Against USAA GENERAL INDEMNITY COMPANY
- auto Complaint #CT-7085431-65265123 — Connecticut (2026-05-07)
- auto Complaint #CT-7085359-ae86cece — Connecticut (2026-05-06)
- auto Complaint #CT-7084228-7c3869ce — Connecticut (2026-03-30)
- auto Complaint #CT-7083694-3f74def1 — Connecticut (2026-03-11)
- auto Complaint #CT-7082890-342110cc — Connecticut (2026-02-19)
- auto Complaint #CT-7082355-9db3d518 — Connecticut (2026-02-03)
- auto Complaint #CT-7081967-c1254306 — Connecticut (2026-01-23)
- auto Complaint #CT-7081714-ddd6eebd — Connecticut (2026-01-16)
- auto Complaint #CT-7081581-6bc00957 — Connecticut (2026-01-12)
- auto Complaint #CT-7081315-85be26c2 — Connecticut (2026-01-02)
Frequently Asked Questions
How many auto complaints does USAA GENERAL INDEMNITY COMPANY have?
USAA GENERAL INDEMNITY COMPANY has 120 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with USAA GENERAL INDEMNITY COMPANY?
The most common auto complaint issues for USAA GENERAL INDEMNITY COMPANY are: Delayed payment (33), Unfair settlement (22), Claim denial (13), Premium or billing dispute (9), Adjuster Handling | Claim Handling (8).
Which states have the most auto complaints against USAA GENERAL INDEMNITY COMPANY?
The states with the most auto complaints against USAA GENERAL INDEMNITY COMPANY are: Connecticut (116), Texas (4).
auto Complaints by State
USAA GENERAL INDEMNITY COMPANY Complaints by State
- USAA GENERAL INDEMNITY COMPANY Complaints in California
- USAA GENERAL INDEMNITY COMPANY Complaints in Texas
- USAA GENERAL INDEMNITY COMPANY Complaints in New York
- USAA GENERAL INDEMNITY COMPANY Complaints in Florida
- USAA GENERAL INDEMNITY COMPANY Complaints in Illinois
- USAA GENERAL INDEMNITY COMPANY Complaints in Pennsylvania
- USAA GENERAL INDEMNITY COMPANY Complaints in Ohio
- USAA GENERAL INDEMNITY COMPANY Complaints in Georgia
- USAA GENERAL INDEMNITY COMPANY Complaints in North Carolina
- USAA GENERAL INDEMNITY COMPANY Complaints in New Jersey