USAA GENERAL INDEMNITY COMPANY — renters Complaints in Texas

Detailed analysis of 38 renters insurance complaints filed against USAA GENERAL INDEMNITY COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Texas: 38
Total renters Complaints (All States): 39
Texas Share: 97.4%
NAIC Complaint Ratio: 0.34
AI Risk Score: 52/100

Analysis: USAA GENERAL INDEMNITY COMPANY renters in Texas

USAA GENERAL INDEMNITY COMPANY has accumulated 38 renters insurance complaints from consumers in Texas. Across all states, USAA GENERAL INDEMNITY COMPANY has 39 total renters complaints, making Texas responsible for 97.4% of the volume.

The most frequent complaint sub-type is Delayed payment with 20 complaints. Other common issues include Claim denial (7), Premium or billing dispute (3), Not Within TDI Jurisdiction | No Jurisdiction (2).

The most active year was 2026 with 3 complaints filed.

Consumers in Texas who have renters disputes with USAA GENERAL INDEMNITY COMPANY can file a complaint with the Texas Department of Insurance.

renters Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	20	52.6%
Claim denial	7	18.4%
Premium or billing dispute	3	7.9%
Not Within TDI Jurisdiction \| No Jurisdiction	2	5.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; In	1	2.6%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Contract Language/Legal Issue	1	2.6%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	2.6%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Information Furnished	1	2.6%
Policy cancellation	1	2.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| No Jurisdiction	1	2.6%

Complaints by Year

2026: 3 complaints
2025: 5 complaints
2024: 4 complaints
2023: 5 complaints
2022: 4 complaints
2021: 2 complaints
2020: 2 complaints
2019: 2 complaints
2018: 5 complaints
2017: 3 complaints
2016: 1 complaints
2014: 1 complaints
2013: 1 complaints

Recent renters Complaints Against USAA GENERAL INDEMNITY COMPANY in Texas

renters Complaint #TX-449708-55c77249 (2026-03-09) — Delayed payment
renters Complaint #TX-448005-a4c5c5ff (2026-02-18) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In
renters Complaint #TX-447915-605b5883 (2026-02-02) — Cust Srvc Policy Holder Srvcs | Question of Fact; Contract Language/Legal Issue
renters Complaint #TX-442747-704008cd (2025-12-18) — Claim denial
renters Complaint #TX-440600-b3e5a8fc (2025-11-24) — Delayed payment
renters Complaint #TX-435436-37b89d5c (2025-09-24) — Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished
renters Complaint #TX-433213-886f2986 (2025-08-29) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Information Furnished
renters Complaint #TX-422412-e3ebb1af (2025-03-20) — Delayed payment
renters Complaint #TX-408837-da2a2161 (2024-11-06) — Delayed payment
renters Complaint #TX-405629-55c77249 (2024-10-01) — Delayed payment

Frequently Asked Questions

How many renters complaints does USAA GENERAL INDEMNITY COMPANY have in Texas?

USAA GENERAL INDEMNITY COMPANY has 38 renters insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common renters complaint issues with USAA GENERAL INDEMNITY COMPANY in Texas?

The most common issues are: Delayed payment (20), Claim denial (7), Premium or billing dispute (3), Not Within TDI Jurisdiction | No Jurisdiction (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; In (1).

How does USAA GENERAL INDEMNITY COMPANY's renters record in Texas compare to other states?

USAA GENERAL INDEMNITY COMPANY has 38 renters complaints in Texas out of 39 total renters complaints nationwide. That is 97.4% of their renters volume.

Where can I file a renters complaint against USAA GENERAL INDEMNITY COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.