Voya Insurance and Annuity Company — health Complaints in Texas

Detailed analysis of 26 health insurance complaints filed against Voya Insurance and Annuity Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 26
Total health Complaints (All States): 26
Texas Share: 100.0%
AI Risk Score: 42/100

Analysis: Voya Insurance and Annuity Company health in Texas

Voya Insurance and Annuity Company has accumulated 26 health insurance complaints from consumers in Texas. Across all states, Voya Insurance and Annuity Company has 26 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 16 complaints. Other common issues include Premium or billing dispute (2), Other | Insufficient Information (2), Other | Information Furnished; Referred To (1).

The most active year was 2019 with 4 complaints filed.

Consumers in Texas who have health disputes with Voya Insurance and Annuity Company can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	16	61.5%
Premium or billing dispute	2	7.7%
Other \| Insufficient Information	2	7.7%
Other \| Information Furnished; Referred To	1	3.8%
Cash Value; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	3.8%
Policy cancellation	1	3.8%
Agent Handling; Cash Value; Misrepresentation \| Information Furnished; No Jurisdiction	1	3.8%
Unsatisfactory Settle/Offer \| Information Furnished; No Jurisdiction	1	3.8%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	3.8%

Complaints by Year

2019: 4 complaints
2018: 2 complaints
2017: 1 complaints
2016: 8 complaints
2015: 8 complaints
2014: 3 complaints

Recent health Complaints Against Voya Insurance and Annuity Company in Texas

health Complaint #TX-277454-d89b2694 (2019-11-05) — Other | Information Furnished; Referred To
health Complaint #TX-265976-34ae4602 (2019-07-11) — Delayed payment
health Complaint #TX-264936-ea69be7f (2019-06-27) — Delayed payment
health Complaint #TX-262663-ea69be7f (2019-06-06) — Delayed payment
health Complaint #TX-231548-66d2a3e6 (2018-08-22) — Cash Value; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished
health Complaint #TX-214778-e4537a0f (2018-05-18) — Delayed payment
health Complaint #TX-165297-1a8bd1ce (2017-01-26) — Policy cancellation
health Complaint #TX-157356-5d6b5fd6 (2016-12-08) — Delayed payment
health Complaint #TX-168721-ea69be7f (2016-11-07) — Delayed payment
health Complaint #TX-157868-eabbafb8 (2016-11-07) — Delayed payment

Frequently Asked Questions

How many health complaints does Voya Insurance and Annuity Company have in Texas?

Voya Insurance and Annuity Company has 26 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with Voya Insurance and Annuity Company in Texas?

The most common issues are: Delayed payment (16), Premium or billing dispute (2), Other | Insufficient Information (2), Other | Information Furnished; Referred To (1), Cash Value; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished (1).

How does Voya Insurance and Annuity Company's health record in Texas compare to other states?

Voya Insurance and Annuity Company has 26 health complaints in Texas out of 26 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against Voya Insurance and Annuity Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.