Voya Retirement Insurance and Annuity Company — health Complaints in Texas

Detailed analysis of 21 health insurance complaints filed against Voya Retirement Insurance and Annuity Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 21
Total health Complaints (All States): 21
Texas Share: 100.0%
NAIC Complaint Ratio: 17.25
AI Risk Score: 69/100

Analysis: Voya Retirement Insurance and Annuity Company health in Texas

Voya Retirement Insurance and Annuity Company has accumulated 21 health insurance complaints from consumers in Texas. Across all states, Voya Retirement Insurance and Annuity Company has 21 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 9 complaints. Other common issues include Premium or billing dispute (9), Misrepresentation; Notice Requirements | Information Furnished (1), Cash Value | Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have health disputes with Voya Retirement Insurance and Annuity Company can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	9	42.9%
Premium or billing dispute	9	42.9%
Misrepresentation; Notice Requirements \| Information Furnished	1	4.8%
Cash Value \| Information Furnished; Contract Language/Legal Issue	1	4.8%
Cust Service Claim Handling; Misrepresentation \| Contract Language/Legal Issue; Information Furnished	1	4.8%

Complaints by Year

2026: 2 complaints
2024: 2 complaints
2023: 1 complaints
2022: 4 complaints
2021: 3 complaints
2018: 1 complaints
2017: 1 complaints
2016: 7 complaints

Recent health Complaints Against Voya Retirement Insurance and Annuity Company in Texas

health Complaint #TX-447532-839e1196 (2026-02-12) — Delayed payment
health Complaint #TX-445796-fc4c9bde (2026-01-26) — Delayed payment
health Complaint #TX-396977-20c853ae (2024-07-03) — Premium or billing dispute
health Complaint #TX-391973-2976adcf (2024-05-01) — Delayed payment
health Complaint #TX-373219-6d3bb676 (2023-09-18) — Premium or billing dispute
health Complaint #TX-352376-68ad9d45 (2022-12-29) — Delayed payment
health Complaint #TX-347997-9f1e1711 (2022-10-19) — Premium or billing dispute
health Complaint #TX-334497-0cbc08db (2022-03-28) — Delayed payment
health Complaint #TX-330506-815b3ed3 (2022-01-31) — Premium or billing dispute
health Complaint #TX-315246-f673e81c (2021-06-24) — Misrepresentation; Notice Requirements | Information Furnished

Frequently Asked Questions

How many health complaints does Voya Retirement Insurance and Annuity Company have in Texas?

Voya Retirement Insurance and Annuity Company has 21 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with Voya Retirement Insurance and Annuity Company in Texas?

The most common issues are: Delayed payment (9), Premium or billing dispute (9), Misrepresentation; Notice Requirements | Information Furnished (1), Cash Value | Information Furnished; Contract Language/Legal Issue (1), Cust Service Claim Handling; Misrepresentation | Contract Language/Legal Issue; Information Furnished (1).

How does Voya Retirement Insurance and Annuity Company's health record in Texas compare to other states?

Voya Retirement Insurance and Annuity Company has 21 health complaints in Texas out of 21 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against Voya Retirement Insurance and Annuity Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.