WESTCHESTER SURPLUS LINES INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 39 homeowners insurance complaints filed against WESTCHESTER SURPLUS LINES INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 39
Total homeowners Complaints (All States): 40
Texas Share: 97.5%
NAIC Complaint Ratio: 0
AI Risk Score: 23/100

Analysis: WESTCHESTER SURPLUS LINES INSURANCE COMPANY homeowners in Texas

WESTCHESTER SURPLUS LINES INSURANCE COMPANY has accumulated 39 homeowners insurance complaints from consumers in Texas. Across all states, WESTCHESTER SURPLUS LINES INSURANCE COMPANY has 40 total homeowners complaints, making Texas responsible for 97.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 21 complaints. Other common issues include Claim denial (7), Premium or billing dispute (6), Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact (1).

The most active year was 2025 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with WESTCHESTER SURPLUS LINES INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	21	53.8%
Claim denial	7	17.9%
Premium or billing dispute	6	15.4%
Cust Srvc Policy Holder Srvcs \| Information Furnished; Question of Fact	1	2.6%
Unauthorized Acts \| Information Furnished; Question of Fact	1	2.6%
Policy cancellation	1	2.6%
Other \| Additional Payment Expected	1	2.6%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	1	2.6%

Complaints by Year

2025: 8 complaints
2024: 8 complaints
2023: 3 complaints
2022: 2 complaints
2021: 4 complaints
2020: 4 complaints
2019: 2 complaints
2018: 1 complaints
2017: 3 complaints
2016: 1 complaints
2015: 1 complaints
2013: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against WESTCHESTER SURPLUS LINES INSURANCE COMPANY in Texas

homeowners Complaint #TX-442508-c14cba40 (2025-12-16) — Premium or billing dispute
homeowners Complaint #TX-434867-2dcd8d90 (2025-09-18) — Delayed payment
homeowners Complaint #TX-432089-1949f426 (2025-08-18) — Claim denial
homeowners Complaint #TX-430997-2dcd8d90 (2025-08-06) — Delayed payment
homeowners Complaint #TX-427550-b163a8a9 (2025-06-30) — Premium or billing dispute
homeowners Complaint #TX-425270-f50e631c (2025-06-02) — Delayed payment
homeowners Complaint #TX-421313-7d8e5427 (2025-04-16) — Delayed payment
homeowners Complaint #TX-413448-2dcd8d90 (2025-01-14) — Delayed payment
homeowners Complaint #TX-411927-61a13a42 (2024-12-18) — Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact
homeowners Complaint #TX-406623-2dcd8d90 (2024-10-10) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does WESTCHESTER SURPLUS LINES INSURANCE COMPANY have in Texas?

WESTCHESTER SURPLUS LINES INSURANCE COMPANY has 39 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with WESTCHESTER SURPLUS LINES INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (21), Claim denial (7), Premium or billing dispute (6), Cust Srvc Policy Holder Srvcs | Information Furnished; Question of Fact (1), Unauthorized Acts | Information Furnished; Question of Fact (1).

How does WESTCHESTER SURPLUS LINES INSURANCE COMPANY's homeowners record in Texas compare to other states?

WESTCHESTER SURPLUS LINES INSURANCE COMPANY has 39 homeowners complaints in Texas out of 40 total homeowners complaints nationwide. That is 97.5% of their homeowners volume.

Where can I file a homeowners complaint against WESTCHESTER SURPLUS LINES INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.