WESTERN MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 54 homeowners insurance complaints filed against WESTERN MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 54
Total homeowners Complaints (All States): 54
Texas Share: 100.0%
NAIC Complaint Ratio: 0.45
AI Risk Score: 33/100

Analysis: WESTERN MUTUAL INSURANCE COMPANY homeowners in Texas

WESTERN MUTUAL INSURANCE COMPANY has accumulated 54 homeowners insurance complaints from consumers in Texas. Across all states, WESTERN MUTUAL INSURANCE COMPANY has 54 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 37 complaints. Other common issues include Claim denial (5), Policy cancellation (2), Premium or billing dispute (1).

The most active year was 2026 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with WESTERN MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	37	68.5%
Claim denial	5	9.3%
Policy cancellation	2	3.7%
Premium or billing dispute	1	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Claim S	1	1.9%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Information Furnished	1	1.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	1.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Langu	1	1.9%
Misrepresentation \| Corrective Action Taken	1	1.9%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	1.9%
Unauthorized Acts \| Referred for Disciplinary Actn	1	1.9%

Complaints by Year

2026: 2 complaints
2025: 6 complaints
2024: 12 complaints
2023: 13 complaints
2022: 3 complaints
2021: 8 complaints
2020: 2 complaints
2019: 2 complaints
2018: 2 complaints
2017: 1 complaints
2013: 3 complaints

Recent homeowners Complaints Against WESTERN MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-447100-7ad60cd9 (2026-02-09) — Delayed payment
homeowners Complaint #TX-445630-3b714ce9 (2026-01-23) — Delayed payment
homeowners Complaint #TX-439794-126b6f7a (2025-11-14) — Delayed payment
homeowners Complaint #TX-436987-f5b05ef9 (2025-10-14) — Premium or billing dispute
homeowners Complaint #TX-433786-ebf304c0 (2025-09-05) — Delayed payment
homeowners Complaint #TX-431348-9b5e8475 (2025-08-11) — Delayed payment
homeowners Complaint #TX-427551-126b6f7a (2025-06-30) — Delayed payment
homeowners Complaint #TX-421680-2d157153 (2025-04-22) — Delayed payment
homeowners Complaint #TX-407196-9ba1c932 (2024-10-16) — Delayed payment
homeowners Complaint #TX-404127-3b714ce9 (2024-09-18) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does WESTERN MUTUAL INSURANCE COMPANY have in Texas?

WESTERN MUTUAL INSURANCE COMPANY has 54 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with WESTERN MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (37), Claim denial (5), Policy cancellation (2), Premium or billing dispute (1), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished (1).

How does WESTERN MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

WESTERN MUTUAL INSURANCE COMPANY has 54 homeowners complaints in Texas out of 54 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against WESTERN MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.