WESTERN-SOUTHERN LIFE ASSURANCE COMPANY — health Complaints in Texas

Detailed analysis of 14 health insurance complaints filed against WESTERN-SOUTHERN LIFE ASSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Texas: 14
Total health Complaints (All States): 14
Texas Share: 100.0%
AI Risk Score: 32/100

Analysis: WESTERN-SOUTHERN LIFE ASSURANCE COMPANY health in Texas

WESTERN-SOUTHERN LIFE ASSURANCE COMPANY has accumulated 14 health insurance complaints from consumers in Texas. Across all states, WESTERN-SOUTHERN LIFE ASSURANCE COMPANY has 14 total health complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 8 complaints. Other common issues include Premium or billing dispute (3), Policy cancellation (2), Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have health disputes with WESTERN-SOUTHERN LIFE ASSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

health Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	8	57.1%
Premium or billing dispute	3	21.4%
Policy cancellation	2	14.3%
Cust Srvc Policy Holder Srvcs; Misrepresentation \| Information Furnished; Company Position Upheld	1	7.1%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2023: 1 complaints
2021: 1 complaints
2020: 1 complaints
2018: 2 complaints
2017: 1 complaints
2016: 3 complaints
2014: 1 complaints
2013: 2 complaints

Recent health Complaints Against WESTERN-SOUTHERN LIFE ASSURANCE COMPANY in Texas

health Complaint #TX-438304-33d37383 (2025-10-28) — Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld
health Complaint #TX-384629-b0374bd8 (2024-02-06) — Premium or billing dispute
health Complaint #TX-374616-b0374bd8 (2023-10-03) — Premium or billing dispute
health Complaint #TX-324539-e9670d4f (2021-10-29) — Delayed payment
health Complaint #TX-283941-72e78b87 (2020-02-03) — Policy cancellation
health Complaint #TX-231763-d2ca1794 (2018-10-10) — Delayed payment
health Complaint #TX-216719-2084dc63 (2018-06-18) — Delayed payment
health Complaint #TX-172676-9e162c2b (2017-04-17) — Delayed payment
health Complaint #TX-155865-2084dc63 (2016-10-21) — Delayed payment
health Complaint #TX-132342-f001a1f7 (2016-04-18) — Delayed payment

Frequently Asked Questions

How many health complaints does WESTERN-SOUTHERN LIFE ASSURANCE COMPANY have in Texas?

WESTERN-SOUTHERN LIFE ASSURANCE COMPANY has 14 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common health complaint issues with WESTERN-SOUTHERN LIFE ASSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (8), Premium or billing dispute (3), Policy cancellation (2), Cust Srvc Policy Holder Srvcs; Misrepresentation | Information Furnished; Company Position Upheld (1).

How does WESTERN-SOUTHERN LIFE ASSURANCE COMPANY's health record in Texas compare to other states?

WESTERN-SOUTHERN LIFE ASSURANCE COMPANY has 14 health complaints in Texas out of 14 total health complaints nationwide. That is 100.0% of their health volume.

Where can I file a health complaint against WESTERN-SOUTHERN LIFE ASSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.