Woodlands Insurance Company, The — homeowners Complaints in Texas

Detailed analysis of 134 homeowners insurance complaints filed against Woodlands Insurance Company, The by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 134
Total homeowners Complaints (All States): 134
Texas Share: 100.0%
NAIC Complaint Ratio: 0.21
AI Risk Score: 36/100

Analysis: Woodlands Insurance Company, The homeowners in Texas

Woodlands Insurance Company, The has accumulated 134 homeowners insurance complaints from consumers in Texas. Across all states, Woodlands Insurance Company, The has 134 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 65 complaints. Other common issues include Claim denial (31), Premium or billing dispute (8), Policy cancellation (2).

The most active year was 2026 with 8 complaints filed.

Consumers in Texas who have homeowners disputes with Woodlands Insurance Company, The can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	65	48.5%
Claim denial	31	23.1%
Premium or billing dispute	8	6.0%
Policy cancellation	2	1.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	1	0.7%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished; Question of Fact	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	1	0.7%
Misrepresentation; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Claim	1	0.7%
Endorsement / Rider \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	0.7%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Language/Lega	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Posi	1	0.7%
Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Lega	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.7%
Cust Service Claim Handling \| Contract Language/Legal Issue; Company Position Upheld	1	0.7%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.7%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Information F	1	0.7%
Unsatisfactory Settle/Offer \| Company Position Upheld; Additional Payment Expected; Contract Language/Legal Issue	1	0.7%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.7%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Questio	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; In	1	0.7%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Endorsement / Rider \| Contract Language/Legal Issue; Informa	1	0.7%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional P	1	0.7%
Unsatisfactory Settle/Offer \| Information Furnished; Corrective Action Taken; Additional Monies Received	1	0.7%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected	1	0.7%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Claim Settled	1	0.7%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.7%
Unauthorized Acts; Unsatisfactory Settle/Offer \| Question of Fact	1	0.7%
Cust Service Claim Handling \| Additional Payment Expected; Contract Language/Legal Issue	1	0.7%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.7%

Complaints by Year

2026: 8 complaints
2025: 31 complaints
2024: 11 complaints
2023: 6 complaints
2022: 2 complaints
2021: 5 complaints
2020: 6 complaints
2019: 13 complaints
2018: 26 complaints
2017: 23 complaints
2016: 3 complaints

Recent homeowners Complaints Against Woodlands Insurance Company, The in Texas

homeowners Complaint #TX-454416-47893eff (2026-04-22) — Premium or billing dispute
homeowners Complaint #TX-453968-85cc3eb6 (2026-04-20) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor
homeowners Complaint #TX-452679-411f6a39 (2026-04-06) — Claim denial
homeowners Complaint #TX-450886-e960ad16 (2026-03-20) — Delayed payment
homeowners Complaint #TX-449883-03838914 (2026-03-11) — Claim denial
homeowners Complaint #TX-446830-c9362b95 (2026-02-05) — Cust Service Claim Handling | Contract Language/Legal Issue; Information Furnished; Question of Fact
homeowners Complaint #TX-446307-1fd45864 (2026-02-02) — Delayed payment
homeowners Complaint #TX-443883-1fd45864 (2026-01-06) — Delayed payment
homeowners Complaint #TX-443188-86a792e1 (2025-12-29) — Delayed payment
homeowners Complaint #TX-441466-96194721 (2025-12-05) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does Woodlands Insurance Company, The have in Texas?

Woodlands Insurance Company, The has 134 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Woodlands Insurance Company, The in Texas?

The most common issues are: Delayed payment (65), Claim denial (31), Premium or billing dispute (8), Policy cancellation (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Infor (1).

How does Woodlands Insurance Company, The's homeowners record in Texas compare to other states?

Woodlands Insurance Company, The has 134 homeowners complaints in Texas out of 134 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Woodlands Insurance Company, The in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.