AETNA LIFE INSURANCE COMPANY — Insurance Complaint Report

AETNA LIFE INSURANCE COMPANY: 65.82 complaint index from public DOI data

Key Metrics

Total Complaints: 11,606
NAIC Complaint Ratio: 65.82
AI Risk Score: 85/100
Most Recent Complaint: 2026-05-08

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for AETNA LIFE INSURANCE COMPANY to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 85/100
Primary state spoke: AETNA LIFE INSURANCE COMPANY complaints in Texas
Primary product spoke: AETNA LIFE INSURANCE COMPANY health complaints
State/product drilldown: health complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 30 recent records
Connecticut — 20 recent records

Product Lines

health — 35 recent records
general — 13 recent records
life — 2 recent records

Recurring Issue Signals

Other — 12 recent records
Claim denial — 11 recent records
Unfair settlement — 9 recent records
Claim Procedure | Claim Handling — 4 recent records
Delayed payment — 4 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
Texas TDI complaint indexes and policy counts
States represented in this profile: TX, CT
Product lines represented: 7
Complaint record span: 2012-05-18 to 2026-05-08
Profile last rebuilt: 2026-05-19T15:06:06.759Z

AI Insurer Analysis

AETNA LIFE INSURANCE COMPANY has 11,606 public insurance complaint records in this dataset, led by TX and health coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintRatio: 65.82
confirmedComplaints: 1138
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 11606
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (65.82).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-05-18 through 2026-05-08.

Recent Complaints Against AETNA LIFE INSURANCE COMPANY

general Complaint #CT-7085455-6dc6fb1e — Connecticut (2026-05-08)
health Complaint #CT-7085389-afa5eb92 — Connecticut (2026-05-06)
general Complaint #CT-7085287-7d40cdc7 — Connecticut (2026-05-04)
health Complaint #TX-454456-8fb88435 — Texas (2026-04-23)
health Complaint #CT-7084726-e29e5329 — Connecticut (2026-04-16)
health Complaint #TX-453654-b68827a7 — Texas (2026-04-15)
health Complaint #TX-453541-b16199c4 — Texas (2026-04-14)
health Complaint #TX-453405-1e7d6075 — Texas (2026-04-13)
health Complaint #TX-453176-b6c62210 — Texas (2026-04-10)
general Complaint #CT-7084467-c4016a9e — Connecticut (2026-04-08)