AETNA LIFE INSURANCE COMPANY Insurance Complaints in Texas

AETNA LIFE INSURANCE COMPANY has 11,463 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 11,463
Total Complaints (All States): 11,606
Texas Share: 98.8%
NAIC Complaint Ratio: 65.82
AI Risk Score: 85/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
health	11,458	100.0%
homeowners	4	0.0%
workers-compensation	1	0.0%

Recent AETNA LIFE INSURANCE COMPANY Complaints in Texas

health Complaint #TX-454456-8fb88435 (2026-04-23) — Prior Authorization | Information Furnished; Company Position Upheld; Contract Language/Legal Issue
health Complaint #TX-453654-b68827a7 (2026-04-15) — Premium or billing dispute
health Complaint #TX-453541-b16199c4 (2026-04-14) — Cust Srvc Policy Holder Srvcs | Information Furnished; Corrective Action Taken
health Complaint #TX-453405-1e7d6075 (2026-04-13) — Unfair settlement
health Complaint #TX-453176-b6c62210 (2026-04-10) — Claim denial
health Complaint #TX-452346-d5e08050 (2026-04-02) — Unfair settlement
health Complaint #TX-452035-8fb88435 (2026-03-30) — Prior Authorization | Claim Settled; Information Furnished; Contract Language/Legal Issue
health Complaint #TX-451945-1fe37908 (2026-03-30) — Coordination of Benefits | No Jurisdiction; Record Only
health Complaint #TX-451759-d5e08050 (2026-03-27) — Unfair settlement
health Complaint #TX-451598-d5e08050 (2026-03-26) — Unfair settlement

Frequently Asked Questions

How many complaints does AETNA LIFE INSURANCE COMPANY have in Texas?

AETNA LIFE INSURANCE COMPANY has 11463 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against AETNA LIFE INSURANCE COMPANY in Texas?

The top complaint categories for AETNA LIFE INSURANCE COMPANY in Texas are: health (11458), homeowners (4), workers-compensation (1).

How does AETNA LIFE INSURANCE COMPANY's complaint record in Texas compare to other states?

AETNA LIFE INSURANCE COMPANY has 11463 complaints in Texas out of 11606 total complaints nationwide. That represents 98.8% of their total complaint volume.