AETNA LIFE INSURANCE COMPANY — health Complaints in Connecticut

Detailed analysis of 75 health insurance complaints filed against AETNA LIFE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

health Complaints in Connecticut: 75
Total health Complaints (All States): 11,533
Connecticut Share: 0.7%
NAIC Complaint Ratio: 65.82
AI Risk Score: 85/100

Analysis: AETNA LIFE INSURANCE COMPANY health in Connecticut

AETNA LIFE INSURANCE COMPANY has accumulated 75 health insurance complaints from consumers in Connecticut. Across all states, AETNA LIFE INSURANCE COMPANY has 11,533 total health complaints, making Connecticut responsible for 0.7% of the volume.

The most frequent complaint sub-type is Claim Procedure | Claim Handling with 19 complaints. Other common issues include Provider or network dispute (14), Coverage dispute (8), Unfair settlement (7).

The most active year was 2026 with 8 complaints filed.

Consumers in Connecticut who have health disputes with AETNA LIFE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

health Complaint Issues in Connecticut

Issue Type	Complaints	%
Claim Procedure \| Claim Handling	19	25.3%
Provider or network dispute	14	18.7%
Coverage dispute	8	10.7%
Unfair settlement	7	9.3%
Claim denial	5	6.7%
Delayed payment	3	4.0%
Premium or billing dispute	3	4.0%
Authorization Dispute \| Claim Handling	3	4.0%
Misleading sales	2	2.7%
CPT Code Issue \| Claim Handling	2	2.7%
Policy Information \| PolicyHolder Service	2	2.7%
No Subreason \| Underwriting	1	1.3%
Coordination of Benefits \| Claim Handling	1	1.3%
Claim Recoding/Bundling \| Claim Handling \| Company Position Substantiated	1	1.3%
Coordination of Benefits \| Claim Handling \| Claim Settled	1	1.3%
Quality of Care \| PolicyHolder Service	1	1.3%
Mandated Benefit \| Claim Handling	1	1.3%
Claim Procedure \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	1.3%

Complaints by Year

2026: 8 complaints
2025: 32 complaints
2024: 13 complaints
2023: 15 complaints
2022: 4 complaints
2021: 2 complaints
2017: 1 complaints

Recent health Complaints Against AETNA LIFE INSURANCE COMPANY in Connecticut

health Complaint #CT-7085389-afa5eb92 (2026-05-06) — Claim Procedure | Claim Handling
health Complaint #CT-7084726-e29e5329 (2026-04-16) — No Subreason | Underwriting
health Complaint #CT-7083968-fff226f4 (2026-03-19) — Claim Procedure | Claim Handling
health Complaint #CT-7083667-bf9335ac (2026-03-10) — Claim Procedure | Claim Handling
health Complaint #CT-7083133-f3766dd4 (2026-02-25) — Provider or network dispute
health Complaint #CT-7082573-f3558d57 (2026-02-06) — Coverage dispute
health Complaint #CT-7082537-f3558d57 (2026-02-06) — Coverage dispute
health Complaint #CT-7082327-a181ec15 (2026-02-02) — Provider or network dispute
health Complaint #CT-7080916-395da8e7 (2025-12-16) — Coordination of Benefits | Claim Handling
health Complaint #CT-7080791-98a45f54 (2025-12-10) — Claim Procedure | Claim Handling

Frequently Asked Questions

How many health complaints does AETNA LIFE INSURANCE COMPANY have in Connecticut?

AETNA LIFE INSURANCE COMPANY has 75 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common health complaint issues with AETNA LIFE INSURANCE COMPANY in Connecticut?

The most common issues are: Claim Procedure | Claim Handling (19), Provider or network dispute (14), Coverage dispute (8), Unfair settlement (7), Claim denial (5).

How does AETNA LIFE INSURANCE COMPANY's health record in Connecticut compare to other states?

AETNA LIFE INSURANCE COMPANY has 75 health complaints in Connecticut out of 11533 total health complaints nationwide. That is 0.7% of their health volume.

Where can I file a health complaint against AETNA LIFE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.