Aetna — health Complaints in Texas
Detailed analysis of 97 health insurance complaints filed against Aetna by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in Texas: 97
- Total health Complaints (All States): 4,381
- Texas Share: 2.2%
- NAIC Complaint Ratio: 1.25
- AI Risk Score: 85/100
Analysis: Aetna health in Texas
Aetna has accumulated 97 health insurance complaints from consumers in Texas. Across all states, Aetna has 4,381 total health complaints, making Texas responsible for 2.2% of the volume.
The most frequent complaint sub-type is Prior authorization with 25 complaints. Other common issues include Billing error (23), Coverage gap (17), Claim denial (11).
The most active year was 2026 with 10 complaints filed.
Consumers in Texas who have health disputes with Aetna can file a complaint with the Texas Department of Insurance.
health Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Prior authorization | 25 | 25.8% |
| Billing error | 23 | 23.7% |
| Coverage gap | 17 | 17.5% |
| Claim denial | 11 | 11.3% |
| Network dispute | 11 | 11.3% |
| Premium increase | 10 | 10.3% |
Complaints by Year
- 2026: 10 complaints
- 2025: 37 complaints
- 2024: 23 complaints
- 2023: 7 complaints
- 2022: 12 complaints
- 2021: 8 complaints
Recent health Complaints Against Aetna in Texas
- health Complaint #IC-MOCQK4GU-JVTVN8 (2026-04-21) — Billing error
- health Complaint #IC-MNNOJE4I-HOLDMW (2026-04-06) — Billing error
- health Complaint #IC-MOCQK4GS-VE7N3B (2026-03-30) — Billing error
- health Complaint #IC-MOCQK4GU-SMUO2B (2026-03-29) — Prior authorization
- health Complaint #IC-MOCQK4GQ-5UMONE (2026-03-05) — Prior authorization
- health Complaint #IC-MNUGW1MD-MLCXS0 (2026-03-02) — Prior authorization
- health Complaint #IC-MNPGU811-VD56R1 (2026-02-04) — Prior authorization
- health Complaint #IC-MOCQK4GU-P40C2H (2026-02-01) — Coverage gap
- health Complaint #IC-MOCQK4GQ-S1B1RT (2026-01-27) — Claim denial
- health Complaint #IC-MNH9247Z-RYGYMB (2026-01-21) — Claim denial
Frequently Asked Questions
How many health complaints does Aetna have in Texas?
Aetna has 97 health insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common health complaint issues with Aetna in Texas?
The most common issues are: Prior authorization (25), Billing error (23), Coverage gap (17), Claim denial (11), Network dispute (11).
How does Aetna's health record in Texas compare to other states?
Aetna has 97 health complaints in Texas out of 4381 total health complaints nationwide. That is 2.2% of their health volume.
Where can I file a health complaint against Aetna in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.