Aflac Insurance Complaints in Massachusetts
Aflac has 17 consumer complaints on file from Massachusetts, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Massachusetts: 17
- Total Complaints (All States): 893
- Massachusetts Share: 1.9%
- NAIC Complaint Ratio: 0.85
- AI Risk Score: 50/100
Complaint Breakdown by Coverage Type in Massachusetts
| Coverage Type | Complaints | % of Total |
|---|---|---|
| disability | 9 | 52.9% |
| life | 8 | 47.1% |
Recent Aflac Complaints in Massachusetts
- life Complaint #IC-MOCSND25-YKMW7B (2025-07-18) — Misleading sales
- disability Complaint #IC-MOCSND25-HCZNVE (2024-12-22) — Benefit denial
- disability Complaint #IC-MOCSND25-NBCIJU (2024-09-13) — Benefit denial
- disability Complaint #IC-MOCSND25-HYTP73 (2024-07-22) — Claim investigation abuse
- disability Complaint #IC-MOCSND25-Y40O26 (2024-03-25) — Delayed payment
- disability Complaint #IC-MOCSND24-OTJD6Z (2024-03-22) — Claim investigation abuse
- life Complaint #IC-MOCSND24-8C3M2Q (2023-11-01) — Beneficiary dispute
- disability Complaint #IC-MOCSND25-37433G (2023-09-21) — Benefit denial
- disability Complaint #IC-MOCSND24-V18RVU (2023-09-15) — Claim investigation abuse
- life Complaint #IC-MOCSND25-KVS2LQ (2023-02-13) — Policy lapse
Frequently Asked Questions
How many complaints does Aflac have in Massachusetts?
Aflac has 17 complaints on file from consumers in Massachusetts, according to NAIC and state DOI data.
What types of insurance complaints are filed against Aflac in Massachusetts?
The top complaint categories for Aflac in Massachusetts are: disability (9), life (8).
How does Aflac's complaint record in Massachusetts compare to other states?
Aflac has 17 complaints in Massachusetts out of 893 total complaints nationwide. That represents 1.9% of their total complaint volume.