ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY — auto Complaints in Connecticut
Detailed analysis of 441 auto insurance complaints filed against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints in Connecticut: 441
- Total auto Complaints (All States): 449
- Connecticut Share: 98.2%
- NAIC Complaint Ratio: 0.32
- AI Risk Score: 48/100
Analysis: ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY auto in Connecticut
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has accumulated 441 auto insurance complaints from consumers in Connecticut. Across all states, ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 449 total auto complaints, making Connecticut responsible for 98.2% of the volume.
The most frequent complaint sub-type is Unfair settlement with 87 complaints. Other common issues include Delayed payment (79), Claim denial (72), Premium or billing dispute (47).
The most active year was 2026 with 18 complaints filed.
Consumers in Connecticut who have auto disputes with ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.
auto Complaint Issues in Connecticut
| Issue Type | Complaints | % |
|---|---|---|
| Unfair settlement | 87 | 19.7% |
| Delayed payment | 79 | 17.9% |
| Claim denial | 72 | 16.3% |
| Premium or billing dispute | 47 | 10.7% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 22 | 5.0% |
| Contributory Comparative Negligence | Claim Handling | 19 | 4.3% |
| Policy cancellation | 12 | 2.7% |
| Loss of Use | Claim Handling | 10 | 2.3% |
| Loss of Use | Claim Handling | Company Position Substantiated | 10 | 2.3% |
| Adjuster Handling | Claim Handling | 9 | 2.0% |
| Contributory Comparative Negligence | Claim Handling | Company Position Substantiated | 7 | 1.6% |
| Adjuster Handling | Claim Handling | Claim Settled | 5 | 1.1% |
| Actual Cash Value Dispute | Claim Handling | 5 | 1.1% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 4 | 0.9% |
| Storage Fees | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Labor Rate | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Diminished Value | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Claim Procedure | Claim Handling | Company Position Substantiated | 3 | 0.7% |
| Claim Procedure | Claim Handling | Claim Settled | 2 | 0.5% |
| Loss of Use | Claim Handling | Claim Settled | 2 | 0.5% |
| Diminished Value | Claim Handling | 2 | 0.5% |
| Underwriting/Handling | Underwriting | Company Position Substantiated | 2 | 0.5% |
| Unsatisfactory Offer | Claim Handling | Company Position Substantiated | 2 | 0.5% |
| Claim Handling Other | Claim Handling | 2 | 0.5% |
| Actual Cash Value Dispute | Claim Handling | Company Position Substantiated | 2 | 0.5% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Contributory Comparative Negligence | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Steering | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Storage Fees | Claim Handling | Complaint Withdrawn | 1 | 0.2% |
| Adverse Underwrtng Decsn | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Diminished Value | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Steering | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Coverage dispute | 1 | 0.2% |
| Storage Fees | Claim Handling | 1 | 0.2% |
| CLUE Reports | Underwriting | Referred to Outside Agency/Dept | 1 | 0.2% |
| Prompt Pay | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Claims Other | Claim Handling | 1 | 0.2% |
| Excessive Charges | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Delivery of Policy | PolicyHolder Service | 1 | 0.2% |
| CLUE Reports | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Contributory Comparative Negligence | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Surcharge (Homeowner’s) Insurance or Safe Driver Incentive Program SDIP | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Claim Settled | 1 | 0.2% |
| Nonrenewal | Underwriting | Company Position Substantiated | 1 | 0.2% |
| Loss of Use | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | 1 | 0.2% |
| Misleading sales | 1 | 0.2% |
| Claim Handling Other | Claim Handling | Claim Settled | 1 | 0.2% |
Complaints by Year
- 2026: 18 complaints
- 2025: 102 complaints
- 2024: 111 complaints
- 2023: 120 complaints
- 2022: 82 complaints
- 2021: 8 complaints
Recent auto Complaints Against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Connecticut
- auto Complaint #CT-7085326-9c514378 (2026-05-05) — Policy cancellation
- auto Complaint #CT-7085194-75f513d8 (2026-04-30) — Premium or billing dispute
- auto Complaint #CT-7085066-0a8c6003 (2026-04-28) — Adjuster Handling | Claim Handling
- auto Complaint #CT-7085026-ff690f76 (2026-04-27) — Claim denial
- auto Complaint #CT-7084974-ac9a253e (2026-04-24) — Adjuster Handling | Claim Handling
- auto Complaint #CT-7084784-0c1da6e4 (2026-04-17) — Unfair settlement
- auto Complaint #CT-7084547-be497ede (2026-04-10) — Premium or billing dispute
- auto Complaint #CT-7084327-8c66bfae (2026-04-02) — Adjuster Handling | Claim Handling | Company Position Substantiated
- auto Complaint #CT-7083323-9346a513 (2026-03-02) — Claim denial
- auto Complaint #CT-7083315-9346a513 (2026-03-02) — Unfair settlement
Frequently Asked Questions
How many auto complaints does ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY have in Connecticut?
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 441 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.
What are the most common auto complaint issues with ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Connecticut?
The most common issues are: Unfair settlement (87), Delayed payment (79), Claim denial (72), Premium or billing dispute (47), Adjuster Handling | Claim Handling | Company Position Substantiated (22).
How does ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY's auto record in Connecticut compare to other states?
ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY has 441 auto complaints in Connecticut out of 449 total auto complaints nationwide. That is 98.2% of their auto volume.
Where can I file a auto complaint against ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY in Connecticut?
You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
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