AMICA MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 422 homeowners insurance complaints filed against AMICA MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 422
Total homeowners Complaints (All States): 456
Texas Share: 92.5%
NAIC Complaint Ratio: 0.15
AI Risk Score: 44/100

Analysis: AMICA MUTUAL INSURANCE COMPANY homeowners in Texas

AMICA MUTUAL INSURANCE COMPANY has accumulated 422 homeowners insurance complaints from consumers in Texas. Across all states, AMICA MUTUAL INSURANCE COMPANY has 456 total homeowners complaints, making Texas responsible for 92.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 178 complaints. Other common issues include Premium or billing dispute (77), Claim denial (55), Policy cancellation (16).

The most active year was 2026 with 9 complaints filed.

Consumers in Texas who have homeowners disputes with AMICA MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	178	42.2%
Premium or billing dispute	77	18.2%
Claim denial	55	13.0%
Policy cancellation	16	3.8%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	3	0.7%
Unsatisfactory Settle/Offer \| Question of Fact	3	0.7%
Cust Service Claim Handling \| Question of Fact	3	0.7%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	2	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	2	0.5%
Post-Claim Underwriting \| Question of Fact	2	0.5%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	2	0.5%
Refusal to Insure \| Company Position Upheld; Information Furnished	2	0.5%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	2	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Corrective Action Taken; Questio	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Company Positio	1	0.2%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Claim S	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Company Position Upheld; Information Furnished	1	0.2%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; I	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	1	0.2%
Cust Service Claim Handling; Liability Dispute \| Claim Settled; Information Furnished; Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Additional Monies Received	1	0.2%
Notice Requirements \| Information Furnished; Policy Not In Force; Contract Language/Legal Issue	1	0.2%
Liability Dispute \| Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional P	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment E	1	0.2%
Use Of Clue Reports \| Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled	1	0.2%
Other \| Information Furnished	1	0.2%
Refusal to Insure \| Contract Language/Legal Issue	1	0.2%
Notice Requirements \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Endorsement / Rider \| Information Furnished; Referred for Disciplinary Actn	1	0.2%
Cust Service Claim Handling \| Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Liability Dispute \| Question of Fact	1	0.2%
Cust Service Claim Handling; Post-Claim Underwriting \| Additional Monies Received; Information Furnished	1	0.2%
Cust Service Claim Handling; Post-Claim Underwriting \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Overcharges \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	0.2%
Post-Claim Underwriting \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Disaster; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Claim	1	0.2%
Agent Handling; Refusal to Insure \| Corrective Action Taken	1	0.2%
Use Of Clue Reports \| Company Position Upheld	1	0.2%
Cust Service Claim Handling \| Corrective Action Taken	1	0.2%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Complainant Retained Attorney; Question of Fact; Claim Settle	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	0.2%
Cust Service Claim Handling; Unauthorized Acts; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.2%
Refusal to Insure \| Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Closed-Lack Of Info Cmplainant; Not Within TDI Jurisdiction \| Insufficient Information	1	0.2%
Other; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Entered Into Arbitr	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.2%
Assignment of Benefits \| Corrective Action Taken; Claim Settled; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Additiona	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.2%
Use Of Clue Reports \| Information Furnished; Company Position Upheld	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| No Jurisdiction; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Information Furnished	1	0.2%
Cust Service Claim Handling \| Question of Fact; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.2%
Refusal to Insure \| Information Furnished	1	0.2%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Contract Language/Legal Issue; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.2%
Unsatisfactory Settle/Offer; Usual And Customary \| Claim Settled; Additional Monies Received	1	0.2%
Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer \| Company Position Upheld	1	0.2%
Liability Dispute \| Company Position Upheld; Information Furnished; Entered Into Arbitration	1	0.2%

Complaints by Year

2026: 9 complaints
2025: 36 complaints
2024: 27 complaints
2023: 34 complaints
2022: 35 complaints
2021: 25 complaints
2020: 21 complaints
2019: 28 complaints
2018: 40 complaints
2017: 46 complaints
2016: 29 complaints
2015: 33 complaints
2014: 21 complaints
2013: 24 complaints
2012: 14 complaints

Recent homeowners Complaints Against AMICA MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-455225-a98e08e4 (2026-04-30) — Delayed payment
homeowners Complaint #TX-453669-22cc08ac (2026-04-15) — Delayed payment
homeowners Complaint #TX-452553-b00e8757 (2026-04-06) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Payment Expected; Corrective Action Taken; Questio
homeowners Complaint #TX-452348-a98e08e4 (2026-04-02) — Delayed payment
homeowners Complaint #TX-444702-54fc8601 (2026-01-14) — Delayed payment
homeowners Complaint #TX-444412-e2686365 (2026-01-12) — Unsatisfactory Settle/Offer | Information Furnished; Question of Fact
homeowners Complaint #TX-444296-5e1b32bd (2026-01-09) — Delayed payment
homeowners Complaint #TX-443927-98059572 (2026-01-06) — Premium or billing dispute
homeowners Complaint #TX-443922-3af90160 (2026-01-06) — Claim denial
homeowners Complaint #TX-443442-22cc08ac (2025-12-30) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does AMICA MUTUAL INSURANCE COMPANY have in Texas?

AMICA MUTUAL INSURANCE COMPANY has 422 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with AMICA MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (178), Premium or billing dispute (77), Claim denial (55), Policy cancellation (16), Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue (3).

How does AMICA MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

AMICA MUTUAL INSURANCE COMPANY has 422 homeowners complaints in Texas out of 456 total homeowners complaints nationwide. That is 92.5% of their homeowners volume.

Where can I file a homeowners complaint against AMICA MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.