Auto-Owners Insurance Insurance Complaints in 2025
Year-in-review analysis of 159 insurance complaints filed against Auto-Owners Insurance during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 159
- Total Complaints (All Time): 664
- 2025 Share: 23.9%
- Coverage Types: 2
- States Affected: 49
- AI Risk Score: 50/100
2025 Complaint Analysis for Auto-Owners Insurance
In 2025, Auto-Owners Insurance received 159 insurance complaints from consumers across 49 states and 2 coverage types. This represents 23.9% of Auto-Owners Insurance's all-time complaint volume.
The leading category was auto with 85 complaints. Other significant categories: homeowners (74).
Geographically, West Virginia led with 9 complaints. Other top states: Arkansas (7), Indiana (6), Oklahoma (6).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| auto | 85 | 53.5% |
| homeowners | 74 | 46.5% |
2025 Complaints by State
| State | Complaints |
|---|---|
| West Virginia | 9 |
| Arkansas | 7 |
| Indiana | 6 |
| Oklahoma | 6 |
| District of Columbia | 6 |
| Florida | 6 |
| Hawaii | 5 |
| Illinois | 5 |
| New Hampshire | 5 |
| Minnesota | 5 |
| North Dakota | 5 |
| Ohio | 5 |
| Texas | 4 |
| New York | 4 |
| Wyoming | 4 |
Auto-Owners Insurance Complaints from 2025
- auto Complaint #IC-MOCPWH7B-3YVZD8 — Alabama (2025-12-28)
- auto Complaint #IC-MNU40W0R-5H9X3J — Indiana (2025-12-25)
- homeowners Complaint #IC-MOCPWH7B-O2V1VK — Oklahoma (2025-12-24)
- homeowners Complaint #IC-MOCPWH7B-4OGJ2V — District of Columbia (2025-12-22)
- homeowners Complaint #IC-MNEUO597-HIPR7R — Hawaii (2025-12-20)
- auto Complaint #IC-MOCPWH7B-IQO0M8 — Massachusetts (2025-12-18)
- auto Complaint #IC-MOCPWH7B-2R8BEX — North Carolina (2025-12-18)
- homeowners Complaint #IC-MOCPWH7B-OZIS4K — Texas (2025-12-17)
- auto Complaint #IC-MOCPWH7B-Q9AF70 — Colorado (2025-12-14)
- auto Complaint #IC-MOCPWH7B-Q93RQQ — New York (2025-12-12)
Frequently Asked Questions
How many complaints did Auto-Owners Insurance receive in 2025?
Auto-Owners Insurance received 159 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against Auto-Owners Insurance in 2025?
The most common types: auto (85), homeowners (74).
Which states had the most complaints against Auto-Owners Insurance in 2025?
Top states: West Virginia (9), Arkansas (7), Indiana (6), Oklahoma (6), District of Columbia (6).
Is Auto-Owners Insurance's complaint volume increasing or decreasing?
Auto-Owners Insurance's complaint history: 2026 (57), 2025 (159), 2024 (176), 2023 (108), 2022 (99), 2021 (65).