Blue Cross Blue Shield of Illinois Insurance Complaints in 2025
Year-in-review analysis of 143 insurance complaints filed against Blue Cross Blue Shield of Illinois during 2025, based on public NAIC and state DOI data.
Key Statistics
- Complaints in 2025: 143
- Total Complaints (All Time): 785
- 2025 Share: 18.2%
- Coverage Types: 1
- States Affected: 51
- AI Risk Score: 75/100
2025 Complaint Analysis for Blue Cross Blue Shield of Illinois
In 2025, Blue Cross Blue Shield of Illinois received 143 insurance complaints from consumers across 51 states and 1 coverage type. This represents 18.2% of Blue Cross Blue Shield of Illinois's all-time complaint volume.
The leading category was health with 143 complaints.
Geographically, West Virginia led with 6 complaints. Other top states: Kentucky (6), Tennessee (5), Georgia (5).
2025 Complaints by Category
| Coverage Type | Complaints | % |
|---|---|---|
| health | 143 | 100.0% |
2025 Complaints by State
| State | Complaints |
|---|---|
| West Virginia | 6 |
| Kentucky | 6 |
| Tennessee | 5 |
| Georgia | 5 |
| California | 5 |
| Massachusetts | 4 |
| Mississippi | 4 |
| Minnesota | 4 |
| Rhode Island | 4 |
| New Jersey | 4 |
| Oregon | 4 |
| Ohio | 4 |
| Texas | 4 |
| Idaho | 4 |
| South Dakota | 4 |
Blue Cross Blue Shield of Illinois Complaints from 2025
- health Complaint #IC-MOCQRJX1-RZJ8G1 — Kansas (2025-12-21)
- health Complaint #IC-MOCQRJX0-6FTMYF — Nebraska (2025-12-16)
- health Complaint #IC-MOCQRJX0-ZW2L4S — Tennessee (2025-12-15)
- health Complaint #IC-MOCQRJX1-4LV7GP — West Virginia (2025-12-13)
- health Complaint #IC-MOCQRJX1-X89FFV — Georgia (2025-12-12)
- health Complaint #IC-MOCQRJX0-TQWI28 — Massachusetts (2025-12-10)
- health Complaint #IC-MOCQRJX1-N6D73B — Michigan (2025-12-01)
- health Complaint #IC-MOCQRJX1-XHHWYX — Massachusetts (2025-11-30)
- health Complaint #IC-MOCQRJX1-IDV0F6 — Mississippi (2025-11-21)
- health Complaint #IC-MOCQRJX1-VWKOQX — Michigan (2025-11-20)
Frequently Asked Questions
How many complaints did Blue Cross Blue Shield of Illinois receive in 2025?
Blue Cross Blue Shield of Illinois received 143 insurance complaints in 2025, according to NAIC and state DOI data.
What types of complaints were filed against Blue Cross Blue Shield of Illinois in 2025?
The most common types: health (143).
Which states had the most complaints against Blue Cross Blue Shield of Illinois in 2025?
Top states: West Virginia (6), Kentucky (6), Tennessee (5), Georgia (5), California (5).
Is Blue Cross Blue Shield of Illinois's complaint volume increasing or decreasing?
Blue Cross Blue Shield of Illinois's complaint history: 2026 (49), 2025 (143), 2024 (157), 2023 (156), 2022 (169), 2021 (111).