CIGNA HEALTH AND LIFE INSURANCE COMPANY Insurance Complaints in Texas

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 4,500 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 4,500
Total Complaints (All States): 5,146
Texas Share: 87.4%
NAIC Complaint Ratio: 2.67
AI Risk Score: 88/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
health	4,495	99.9%
portal	3	0.1%
homeowners	2	0.0%

Recent CIGNA HEALTH AND LIFE INSURANCE COMPANY Complaints in Texas

health Complaint #TX-454360-38783ecc (2026-04-22) — Claim denial
health Complaint #TX-453612-bb7877ab (2026-04-15) — Cust Srvc Policy Holder Srvcs | Information Furnished; Contract Language/Legal Issue
health Complaint #TX-453561-1bed99ae (2026-04-15) — Delayed payment
health Complaint #TX-453549-eb344a64 (2026-04-14) — Identification Card Issue | Contract Language/Legal Issue; Company Position Upheld
health Complaint #TX-453442-7d79e31e (2026-04-13) — Delayed payment
health Complaint #TX-453379-d3d6effe (2026-04-13) — Claim denial
health Complaint #TX-452903-feacea70 (2026-04-08) — Claim denial
health Complaint #TX-452351-4e64dbd0 (2026-04-02) — Claim denial
health Complaint #TX-451948-63033c71 (2026-03-30) — Prior Authorization | Contract Language/Legal Issue; Information Furnished; Company Position Upheld
health Complaint #TX-451591-bc946616 (2026-03-26) — Claim denial

Frequently Asked Questions

How many complaints does CIGNA HEALTH AND LIFE INSURANCE COMPANY have in Texas?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 4500 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against CIGNA HEALTH AND LIFE INSURANCE COMPANY in Texas?

The top complaint categories for CIGNA HEALTH AND LIFE INSURANCE COMPANY in Texas are: health (4495), portal (3), homeowners (2).

How does CIGNA HEALTH AND LIFE INSURANCE COMPANY's complaint record in Texas compare to other states?

CIGNA HEALTH AND LIFE INSURANCE COMPANY has 4500 complaints in Texas out of 5146 total complaints nationwide. That represents 87.4% of their total complaint volume.