ConnectiCare Benefits, Inc. — health Complaints in Connecticut
Detailed analysis of 627 health insurance complaints filed against ConnectiCare Benefits, Inc. by consumers in Connecticut, based on public NAIC and state DOI data.
Key Statistics
- health Complaints in Connecticut: 627
- Total health Complaints (All States): 627
- Connecticut Share: 100.0%
- AI Risk Score: 49/100
Analysis: ConnectiCare Benefits, Inc. health in Connecticut
ConnectiCare Benefits, Inc. has accumulated 627 health insurance complaints from consumers in Connecticut. Across all states, ConnectiCare Benefits, Inc. has 627 total health complaints, making Connecticut responsible for 100.0% of the volume.
The most frequent complaint sub-type is Claim denial with 110 complaints. Other common issues include Delayed payment (109), Premium or billing dispute (77), Unfair settlement (64).
The most active year was 2026 with 177 complaints filed.
Consumers in Connecticut who have health disputes with ConnectiCare Benefits, Inc. can file a complaint with the Connecticut Department of Insurance.
health Complaint Issues in Connecticut
| Issue Type | Complaints | % |
|---|---|---|
| Claim denial | 110 | 17.5% |
| Delayed payment | 109 | 17.4% |
| Premium or billing dispute | 77 | 12.3% |
| Unfair settlement | 64 | 10.2% |
| Claim Procedure | Claim Handling | 31 | 4.9% |
| Coverage dispute | 30 | 4.8% |
| Policy cancellation | 27 | 4.3% |
| Provider or network dispute | 20 | 3.2% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Substantiated | 18 | 2.9% |
| Policy Service | PolicyHolder Service | 9 | 1.4% |
| Delivery of Policy | PolicyHolder Service | 9 | 1.4% |
| Claim Handling Other | Claim Handling | Claim Settled | 8 | 1.3% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | 6 | 1.0% |
| CPT Code Issue | Claim Handling | 6 | 1.0% |
| Claim Handling Other | Claim Handling | Company Position Substantiated | 6 | 1.0% |
| Misleading sales | 6 | 1.0% |
| Delivery of Policy | PolicyHolder Service | Company Position Overturned | 5 | 0.8% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Company Position Overturned | 5 | 0.8% |
| Policy Service Other | PolicyHolder Service | 4 | 0.6% |
| Recoupment | Claim Handling | Company Position Substantiated | 4 | 0.6% |
| Payment Not Credited | PolicyHolder Service | 3 | 0.5% |
| UR Procedure | Claim Handling | 3 | 0.5% |
| Co-pay, Deductible, and Co-Insurance Issues | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 3 | 0.5% |
| Authorization Dispute | Claim Handling | 3 | 0.5% |
| Recoupment | Claim Handling | Claim Settled | 3 | 0.5% |
| Claim Procedure | Claim Handling | Claim Settled | 3 | 0.5% |
| Claim Handling Other | Claim Handling | 2 | 0.3% |
| Unprofessional Conduct | PolicyHolder Service | 2 | 0.3% |
| Policy Information | PolicyHolder Service | 2 | 0.3% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 2 | 0.3% |
| Other | 2 | 0.3% |
| Policy Information | PolicyHolder Service | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.3% |
| Claim Procedure | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 2 | 0.3% |
| Payment Not Credited | PolicyHolder Service | Company Position Substantiated | 2 | 0.3% |
| CPT Code Issue | Claim Handling | Company Position Substantiated | 2 | 0.3% |
| Surrender Problems | PolicyHolder Service | 1 | 0.2% |
| Access to Care | PolicyHolder Service | 1 | 0.2% |
| Recoupment | Claim Handling | 1 | 0.2% |
| Inadequate Reimbursement/Rates | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Referred to Outside Agency/Dept | 1 | 0.2% |
| Mandated Benefit | Claim Handling | Claim Settled | 1 | 0.2% |
| Access to Care | PolicyHolder Service | Claim Settled | 1 | 0.2% |
| Preventive Care | Claim Handling | Claim Settled | 1 | 0.2% |
| Lapsed | PolicyHolder Service | 1 | 0.2% |
| Notice Requirements | PolicyHolder Service | 1 | 0.2% |
| Pharmacy Benefits | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Preventive Care | Claim Handling | 1 | 0.2% |
| Unfair Negotiation | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Procedure | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Mandated Benefit | Claim Handling | Referred to Other Division for Possible Disciplinary Action | 1 | 0.2% |
| Authorization Dispute | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| UR INTERNAL/EXTERNAL APPEAL PROCEDURE | Claim Handling | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Claim Settled | 1 | 0.2% |
| Usual & Customary Fees | Claim Handling | Claim Settled | 1 | 0.2% |
| Policy Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Policy Information | PolicyHolder Service | Company Position Overturned | 1 | 0.2% |
| Delivery of Policy | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Lapsed | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Mandated Benefit | Claim Handling | 1 | 0.2% |
| Abusive Service | PolicyHolder Service | Company Position Substantiated | 1 | 0.2% |
| Claim Recoding/Bundling | Claim Handling | Insufficient Information | 1 | 0.2% |
| Prompt Pay | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Usual, Customary, Reasonable (UCR) Charges | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 0.2% |
| Preventive Care | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Medically Necessary | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Recoupment | Claim Handling | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| UR Procedure | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Fraud | Claim Handling | Company Position Substantiated | 1 | 0.2% |
| Policy Service Other | PolicyHolder Service | Company Position Overturned | 1 | 0.2% |
| Unsatisfactory Offer | Claim Handling | Claim Settled | 1 | 0.2% |
Complaints by Year
- 2026: 177 complaints
- 2025: 101 complaints
- 2024: 112 complaints
- 2023: 112 complaints
- 2022: 117 complaints
- 2021: 8 complaints
Recent health Complaints Against ConnectiCare Benefits, Inc. in Connecticut
- health Complaint #CT-7085576-296c324f (2026-05-12) — Claim denial
- health Complaint #CT-7085575-296c324f (2026-05-12) — Premium or billing dispute
- health Complaint #CT-7085524-296c324f (2026-05-12) — Delayed payment
- health Complaint #CT-7085459-1b0da465 (2026-05-08) — Unfair settlement
- health Complaint #CT-7085388-91f06e3a (2026-05-06) — Premium or billing dispute
- health Complaint #CT-7085367-91f06e3a (2026-05-06) — Claim Handling Other | Claim Handling
- health Complaint #CT-7085207-822b6093 (2026-04-30) — Payment Not Credited | PolicyHolder Service
- health Complaint #CT-7085202-822b6093 (2026-04-30) — Unfair settlement
- health Complaint #CT-7085175-d2d7c926 (2026-04-29) — Coverage dispute
- health Complaint #CT-7085118-d2d7c926 (2026-04-29) — Claim denial
Frequently Asked Questions
How many health complaints does ConnectiCare Benefits, Inc. have in Connecticut?
ConnectiCare Benefits, Inc. has 627 health insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.
What are the most common health complaint issues with ConnectiCare Benefits, Inc. in Connecticut?
The most common issues are: Claim denial (110), Delayed payment (109), Premium or billing dispute (77), Unfair settlement (64), Claim Procedure | Claim Handling (31).
How does ConnectiCare Benefits, Inc.'s health record in Connecticut compare to other states?
ConnectiCare Benefits, Inc. has 627 health complaints in Connecticut out of 627 total health complaints nationwide. That is 100.0% of their health volume.
Where can I file a health complaint against ConnectiCare Benefits, Inc. in Connecticut?
You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
ConnectiCare Benefits, Inc. health Complaints in Other States
- ConnectiCare Benefits, Inc. health in California
- ConnectiCare Benefits, Inc. health in Texas
- ConnectiCare Benefits, Inc. health in New York
- ConnectiCare Benefits, Inc. health in Florida
- ConnectiCare Benefits, Inc. health in Illinois
- ConnectiCare Benefits, Inc. health in Pennsylvania
- ConnectiCare Benefits, Inc. health in Ohio
- ConnectiCare Benefits, Inc. health in Georgia
- ConnectiCare Benefits, Inc. health in North Carolina
- ConnectiCare Benefits, Inc. health in New Jersey