ESURANCE INSURANCE COMPANY — homeowners Complaints in Texas
Detailed analysis of 442 homeowners insurance complaints filed against ESURANCE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.
Key Statistics
- homeowners Complaints in Texas: 442
- Total homeowners Complaints (All States): 442
- Texas Share: 100.0%
- NAIC Complaint Ratio: 0.53
- AI Risk Score: 50/100
Analysis: ESURANCE INSURANCE COMPANY homeowners in Texas
ESURANCE INSURANCE COMPANY has accumulated 442 homeowners insurance complaints from consumers in Texas. Across all states, ESURANCE INSURANCE COMPANY has 442 total homeowners complaints, making Texas responsible for 100.0% of the volume.
The most frequent complaint sub-type is Delayed payment with 277 complaints. Other common issues include Claim denial (45), Premium or billing dispute (27), Unsatisfactory Settle/Offer | Question of Fact (6).
The most active year was 2026 with 11 complaints filed.
Consumers in Texas who have homeowners disputes with ESURANCE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.
homeowners Complaint Issues in Texas
| Issue Type | Complaints | % |
|---|---|---|
| Delayed payment | 277 | 62.7% |
| Claim denial | 45 | 10.2% |
| Premium or billing dispute | 27 | 6.1% |
| Unsatisfactory Settle/Offer | Question of Fact | 6 | 1.4% |
| Policy cancellation | 3 | 0.7% |
| Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Information Furnished | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.5% |
| Cust Service Claim Handling | Claim Settled | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact | 2 | 0.5% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact | 2 | 0.5% |
| Assignment of Benefits | Additional Monies Received | 2 | 0.5% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received | 2 | 0.5% |
| Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Position Upheld | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P | 1 | 0.2% |
| Liability Dispute | Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Additio | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Information Fur | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer | Claim Settled; Contract Langua | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue; Company Positio | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Payment Expected; Q | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Questio | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Company Position Upheld; Information Furnished; Contract Language/Legal | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Question of Fact; Information Furnished | 1 | 0.2% |
| Cust Service Claim Handling; Use Of Clue Reports | Corrective Action Taken; Contract Language/Legal Issue | 1 | 0.2% |
| Post-Claim Underwriting | Question of Fact; Information Furnished; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Position Upheld | 1 | 0.2% |
| Other | Information Furnished; Corrective Action Taken | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Contract Language/Legal Issue; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Liability Dispute | Contract Language/Legal Issue; Question of Fact; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Question of Fact; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Question of Fact; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact | 1 | 0.2% |
| Other | Record Only | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Question of Fact; Contract Language/Legal Issue | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Information Furnished | 1 | 0.2% |
| Identification Card Issue | Policy Not In Force | 1 | 0.2% |
| Cust Service Claim Handling | Insufficient Information; Question of Fact | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.2% |
| Assignment of Benefits | Question of Fact | 1 | 0.2% |
| Unauthorized Acts | Information Furnished | 1 | 0.2% |
| Liability Dispute | Claim Settled | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Corrective Action Taken; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Question of Fact; Claim Settled | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Additional Payment Expected; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Other | Question of Fact | 1 | 0.2% |
| Refusal to Insure | Corrective Action Taken | 1 | 0.2% |
| Cust Service Claim Handling | Information Furnished | 1 | 0.2% |
| Post-Claim Underwriting; Unsatisfactory Settle/Offer | Corrective Action Taken; Question of Fact | 1 | 0.2% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Question of Fact; Additional Payment Expected | 1 | 0.2% |
| Other; Use Of Clue Reports | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Claim Settled | 1 | 0.2% |
| Liability Dispute; Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled | 1 | 0.2% |
| Other | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Information Furnished; Additional Monies Received | 1 | 0.2% |
| Not Within TDI Jurisdiction | No Jurisdiction | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Contract Language/Legal Issue | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Claim Settled; Information Furnished | 1 | 0.2% |
| Refusal to Insure | Information Furnished | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Company Position Upheld; Information Furnished; Claim Settled | 1 | 0.2% |
| Liability Dispute | Information Furnished; Question of Fact | 1 | 0.2% |
| Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Additional Monies Received; Information Furnis | 1 | 0.2% |
| Unsatisfactory Settle/Offer | Additional Payment Expected; Information Furnished | 1 | 0.2% |
Complaints by Year
- 2026: 11 complaints
- 2025: 21 complaints
- 2024: 14 complaints
- 2023: 38 complaints
- 2022: 101 complaints
- 2021: 45 complaints
- 2020: 25 complaints
- 2019: 33 complaints
- 2018: 23 complaints
- 2017: 33 complaints
- 2016: 19 complaints
- 2015: 14 complaints
- 2014: 23 complaints
- 2013: 30 complaints
- 2012: 12 complaints
Recent homeowners Complaints Against ESURANCE INSURANCE COMPANY in Texas
- homeowners Complaint #TX-454292-c82729e7 (2026-04-22) — Delayed payment
- homeowners Complaint #TX-450831-c82729e7 (2026-03-20) — Delayed payment
- homeowners Complaint #TX-449844-c82729e7 (2026-03-10) — Delayed payment
- homeowners Complaint #TX-449799-68120547 (2026-03-10) — Unsatisfactory Settle/Offer | Question of Fact; Additional Monies Received; Company Position Upheld
- homeowners Complaint #TX-449620-9cffd1f1 (2026-03-09) — Delayed payment
- homeowners Complaint #TX-449183-ff60b8d3 (2026-03-04) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Additional P
- homeowners Complaint #TX-448360-9cffd1f1 (2026-02-23) — Delayed payment
- homeowners Complaint #TX-446926-9cffd1f1 (2026-02-06) — Delayed payment
- homeowners Complaint #TX-446349-c82729e7 (2026-02-02) — Delayed payment
- homeowners Complaint #TX-446219-c82729e7 (2026-01-30) — Delayed payment
Frequently Asked Questions
How many homeowners complaints does ESURANCE INSURANCE COMPANY have in Texas?
ESURANCE INSURANCE COMPANY has 442 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.
What are the most common homeowners complaint issues with ESURANCE INSURANCE COMPANY in Texas?
The most common issues are: Delayed payment (277), Claim denial (45), Premium or billing dispute (27), Unsatisfactory Settle/Offer | Question of Fact (6), Policy cancellation (3).
How does ESURANCE INSURANCE COMPANY's homeowners record in Texas compare to other states?
ESURANCE INSURANCE COMPANY has 442 homeowners complaints in Texas out of 442 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.
Where can I file a homeowners complaint against ESURANCE INSURANCE COMPANY in Texas?
You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.
Related Pages
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