GoAuto Insurance Company — homeowners Complaints in Texas

Detailed analysis of 235 homeowners insurance complaints filed against GoAuto Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 235
Total homeowners Complaints (All States): 235
Texas Share: 100.0%
NAIC Complaint Ratio: 2.86
AI Risk Score: 87/100

Analysis: GoAuto Insurance Company homeowners in Texas

GoAuto Insurance Company has accumulated 235 homeowners insurance complaints from consumers in Texas. Across all states, GoAuto Insurance Company has 235 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 146 complaints. Other common issues include Claim denial (54), Premium or billing dispute (7), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co (1).

The most active year was 2026 with 43 complaints filed.

Consumers in Texas who have homeowners disputes with GoAuto Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	146	62.1%
Claim denial	54	23.0%
Premium or billing dispute	7	3.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; Co	1	0.4%
Liability Dispute \| Question of Fact; Company Position Upheld; Contract Language/Legal Issue	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Corrective Action Taken; Infor	1	0.4%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settle	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Information Fu	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Company Position Upheld	1	0.4%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs \| Company Position Upheld; Question of Fact; Contract Languag	1	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished	1	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.4%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	0.4%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld	1	0.4%
Cust Service Claim Handling \| Claim Settled; Information Furnished; Contract Language/Legal Issue	1	0.4%
Cust Service Claim Handling \| Company Position Upheld; Question of Fact; Information Furnished	1	0.4%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Contract Language/Le	1	0.4%
Liability Dispute \| Corrective Action Taken; Failure to Timely Respond; Additional Payment Expected	1	0.4%
Cust Service Claim Handling \| Additional Payment Expected; Information Furnished; Contract Language/Legal Issue	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	1	0.4%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Contract Language/Legal Issue	1	0.4%
Liability Dispute; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal	1	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additional Payment Expected	1	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Quest	1	0.4%
Cust Srvc Policy Holder Srvcs \| Information Furnished	1	0.4%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact; Additional Payment Expected	1	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	0.4%
Liability Dispute; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	0.4%

Complaints by Year

2026: 43 complaints
2025: 113 complaints
2024: 64 complaints
2023: 14 complaints
2022: 1 complaints

Recent homeowners Complaints Against GoAuto Insurance Company in Texas

homeowners Complaint #TX-455152-e16e9202 (2026-04-29) — Delayed payment
homeowners Complaint #TX-454990-9f58bbcf (2026-04-28) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co
homeowners Complaint #TX-454836-11a2895b (2026-04-27) — Delayed payment
homeowners Complaint #TX-454372-f884e9c2 (2026-04-22) — Delayed payment
homeowners Complaint #TX-454241-f30f363e (2026-04-21) — Delayed payment
homeowners Complaint #TX-454156-f30f363e (2026-04-21) — Delayed payment
homeowners Complaint #TX-454072-21a2b185 (2026-04-20) — Claim denial
homeowners Complaint #TX-453566-ea1f2274 (2026-04-15) — Claim denial
homeowners Complaint #TX-453383-09886749 (2026-04-13) — Delayed payment
homeowners Complaint #TX-453293-9be0dd3e (2026-04-13) — Claim denial

Frequently Asked Questions

How many homeowners complaints does GoAuto Insurance Company have in Texas?

GoAuto Insurance Company has 235 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with GoAuto Insurance Company in Texas?

The most common issues are: Delayed payment (146), Claim denial (54), Premium or billing dispute (7), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue; Co (1), Liability Dispute | Question of Fact; Company Position Upheld; Contract Language/Legal Issue (1).

How does GoAuto Insurance Company's homeowners record in Texas compare to other states?

GoAuto Insurance Company has 235 homeowners complaints in Texas out of 235 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against GoAuto Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.