Hanover Casualty Company, The — Insurance Complaint Report

Hanover Casualty Company, The: 1.15 complaint index from public DOI data

Key Metrics

Total Complaints: 13
NAIC Complaint Ratio: 1.15
AI Risk Score: 38/100
Most Recent Complaint: 2025-12-31

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for Hanover Casualty Company, The to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 13
Risk score: 38/100
Primary state spoke: Hanover Casualty Company, The complaints in Texas
Primary product spoke: Hanover Casualty Company, The homeowners complaints
State/product drilldown: homeowners complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 13 recent records

Product Lines

homeowners — 13 recent records

Recurring Issue Signals

Delayed payment — 5 recent records
Claim denial — 4 recent records
Premium or billing dispute — 3 recent records
Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
States represented in this profile: TX
Product lines represented: 1
Complaint record span: 2018-10-24 to 2025-12-31
Profile last rebuilt: 2026-05-19T15:07:10.370Z

AI Insurer Analysis

Hanover Casualty Company, The has 13 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object]
complaintRatio: 1.15
confirmedComplaints: 1
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 13
states: [object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (1.15).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2018-10-24 through 2025-12-31.

Recent Complaints Against Hanover Casualty Company, The

homeowners Complaint #TX-443508-e8e53662 — Texas (2025-12-31)
homeowners Complaint #TX-442719-059d464a — Texas (2025-12-18)
homeowners Complaint #TX-435108-548ad835 — Texas (2025-09-22)
homeowners Complaint #TX-383710-432f0e2d — Texas (2024-01-25)
homeowners Complaint #TX-380144-e56e33f7 — Texas (2023-12-13)
homeowners Complaint #TX-368017-3b273f10 — Texas (2023-07-21)
homeowners Complaint #TX-367022-548ad835 — Texas (2023-07-11)
homeowners Complaint #TX-337378-059d464a — Texas (2022-05-16)
homeowners Complaint #TX-334474-548ad835 — Texas (2022-03-31)
homeowners Complaint #TX-296528-bc90a129 — Texas (2020-08-11)