Hanover Casualty Company, The — homeowners Complaints in Texas

Detailed analysis of 13 homeowners insurance complaints filed against Hanover Casualty Company, The by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 13
Total homeowners Complaints (All States): 13
Texas Share: 100.0%
NAIC Complaint Ratio: 1.15
AI Risk Score: 38/100

Analysis: Hanover Casualty Company, The homeowners in Texas

Hanover Casualty Company, The has accumulated 13 homeowners insurance complaints from consumers in Texas. Across all states, Hanover Casualty Company, The has 13 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 5 complaints. Other common issues include Claim denial (4), Premium or billing dispute (3), Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue (1).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with Hanover Casualty Company, The can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	5	38.5%
Claim denial	4	30.8%
Premium or billing dispute	3	23.1%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Contract Language/Legal Issue	1	7.7%

Complaints by Year

2025: 3 complaints
2024: 1 complaints
2023: 3 complaints
2022: 2 complaints
2020: 3 complaints
2018: 1 complaints

Recent homeowners Complaints Against Hanover Casualty Company, The in Texas

homeowners Complaint #TX-443508-e8e53662 (2025-12-31) — Premium or billing dispute
homeowners Complaint #TX-442719-059d464a (2025-12-18) — Delayed payment
homeowners Complaint #TX-435108-548ad835 (2025-09-22) — Delayed payment
homeowners Complaint #TX-383710-432f0e2d (2024-01-25) — Claim denial
homeowners Complaint #TX-380144-e56e33f7 (2023-12-13) — Premium or billing dispute
homeowners Complaint #TX-368017-3b273f10 (2023-07-21) — Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue
homeowners Complaint #TX-367022-548ad835 (2023-07-11) — Delayed payment
homeowners Complaint #TX-337378-059d464a (2022-05-16) — Delayed payment
homeowners Complaint #TX-334474-548ad835 (2022-03-31) — Delayed payment
homeowners Complaint #TX-296528-bc90a129 (2020-08-11) — Claim denial

Frequently Asked Questions

How many homeowners complaints does Hanover Casualty Company, The have in Texas?

Hanover Casualty Company, The has 13 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Hanover Casualty Company, The in Texas?

The most common issues are: Delayed payment (5), Claim denial (4), Premium or billing dispute (3), Cust Service Claim Handling | Question of Fact; Information Furnished; Contract Language/Legal Issue (1).

How does Hanover Casualty Company, The's homeowners record in Texas compare to other states?

Hanover Casualty Company, The has 13 homeowners complaints in Texas out of 13 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against Hanover Casualty Company, The in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.