HOMESITE INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 497 homeowners insurance complaints filed against HOMESITE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 497
Total homeowners Complaints (All States): 633
Texas Share: 78.5%
NAIC Complaint Ratio: 1.48
AI Risk Score: 71/100

Analysis: HOMESITE INSURANCE COMPANY homeowners in Texas

HOMESITE INSURANCE COMPANY has accumulated 497 homeowners insurance complaints from consumers in Texas. Across all states, HOMESITE INSURANCE COMPANY has 633 total homeowners complaints, making Texas responsible for 78.5% of the volume.

The most frequent complaint sub-type is Delayed payment with 266 complaints. Other common issues include Claim denial (60), Premium or billing dispute (53), Policy cancellation (23).

The most active year was 2026 with 56 complaints filed.

Consumers in Texas who have homeowners disputes with HOMESITE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	266	53.5%
Claim denial	60	12.1%
Premium or billing dispute	53	10.7%
Policy cancellation	23	4.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Posi	3	0.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Infor	2	0.4%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	2	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Lang	2	0.4%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.4%
Cust Service Claim Handling \| Question of Fact; Information Furnished; Contract Language/Legal Issue	2	0.4%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Contract Language/Legal Issue	2	0.4%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	2	0.4%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Legal Issue	2	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	2	0.4%
Other \| Information Furnished; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additiona	1	0.2%
Cust Srvc Policy Holder Srvcs \| Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling \| Company Position Upheld; Question of Fact; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Corrective Action Taken	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additio	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Question o	1	0.2%
Cust Srvc Policy Holder Srvcs; Refusal to Insure \| Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Q	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Srvc Policy Holder Srvcs \| Question of Fact; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld; Contract Language/	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Additional Monies Received	1	0.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	0.2%
Policy Exclusion; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Question of	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue; In	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional P	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	1	0.2%
Other \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Information	1	0.2%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer \| Claim Settled; Question of Fac	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Infor	1	0.2%
Cust Srvc Policy Holder Srvcs; Endorsement / Rider; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Questio	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Corre	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Insufficient Information	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Langua	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Leg	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Monies Received; Addition	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Payment Expected; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Additio	1	0.2%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; I	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Information Furnished; Question	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Information Fur	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Questio	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Corrective Action Ta	1	0.2%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Question o	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional P	1	0.2%
Cust Service Claim Handling \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Additional M	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Corrective Action Taken; Information Furnis	1	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Claim Settled; Additional Monies Received	1	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Additional Payment Expected; Information Furnished	1	0.2%
Refusal to Insure; Use of Credit Reports \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Failure	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Question of Fact	1	0.2%
Cust Service Claim Handling \| Information Furnished	1	0.2%
Cust Service Claim Handling \| Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received	1	0.2%
Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Complaint Withdrawn; Additional Monies R	1	0.2%
Misrepresentation; Use of Credit Reports \| Company Position Upheld; Question of Fact	1	0.2%
Cust Service Claim Handling \| Record Only	1	0.2%

Complaints by Year

2026: 56 complaints
2025: 170 complaints
2024: 133 complaints
2023: 72 complaints
2022: 29 complaints
2021: 23 complaints
2020: 8 complaints
2019: 4 complaints
2018: 1 complaints
2014: 1 complaints

Recent homeowners Complaints Against HOMESITE INSURANCE COMPANY in Texas

homeowners Complaint #TX-454703-5b920aef (2026-04-27) — Delayed payment
homeowners Complaint #TX-454526-798f6d0d (2026-04-23) — Claim denial
homeowners Complaint #TX-454523-5b920aef (2026-04-23) — Delayed payment
homeowners Complaint #TX-454258-5b920aef (2026-04-21) — Delayed payment
homeowners Complaint #TX-454154-59052e21 (2026-04-21) — Delayed payment
homeowners Complaint #TX-454090-5b920aef (2026-04-20) — Delayed payment
homeowners Complaint #TX-454047-17667ec2 (2026-04-20) — Delayed payment
homeowners Complaint #TX-453713-17667ec2 (2026-04-16) — Delayed payment
homeowners Complaint #TX-453363-17667ec2 (2026-04-13) — Delayed payment
homeowners Complaint #TX-452779-0cbdbedf (2026-04-07) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi

Frequently Asked Questions

How many homeowners complaints does HOMESITE INSURANCE COMPANY have in Texas?

HOMESITE INSURANCE COMPANY has 497 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with HOMESITE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (266), Claim denial (60), Premium or billing dispute (53), Policy cancellation (23), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Question of Fact; Company Posi (3).

How does HOMESITE INSURANCE COMPANY's homeowners record in Texas compare to other states?

HOMESITE INSURANCE COMPANY has 497 homeowners complaints in Texas out of 633 total homeowners complaints nationwide. That is 78.5% of their homeowners volume.

Where can I file a homeowners complaint against HOMESITE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.