INFINITY AUTO INSURANCE COMPANY — Insurance Complaint Report

INFINITY AUTO INSURANCE COMPANY: 5.56 complaint index from public DOI data

Key Metrics

Total Complaints: 13
NAIC Complaint Ratio: 5.56
AI Risk Score: 70/100
Most Recent Complaint: 2025-05-06

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for INFINITY AUTO INSURANCE COMPANY to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 13
Risk score: 70/100
Primary state spoke: INFINITY AUTO INSURANCE COMPANY complaints in Texas
Primary product spoke: INFINITY AUTO INSURANCE COMPANY homeowners complaints
State/product drilldown: homeowners complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 13 recent records

Product Lines

homeowners — 12 recent records
auto — 1 recent records

Recurring Issue Signals

Delayed payment — 10 recent records
Premium or billing dispute — 1 recent records
Unsatisfactory Settle/Offer | Claim Settled — 1 recent records
Cust Service Claim Handling | Company Position Upheld; Question of Fact — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
New York DFS auto complaint rankings
States represented in this profile: TX, NY
Product lines represented: 2
Complaint record span: 2012-07-26 to 2025-05-06
Profile last rebuilt: 2026-05-19T15:06:12.302Z

AI Insurer Analysis

INFINITY AUTO INSURANCE COMPANY has 13 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object],[object Object]
complaintRatio: 5.56
confirmedComplaints: 3
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 13
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (5.56).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-07-26 through 2025-05-06.

Recent Complaints Against INFINITY AUTO INSURANCE COMPANY

homeowners Complaint #TX-423054-4baa1939 — Texas (2025-05-06)
homeowners Complaint #TX-412544-4baa1939 — Texas (2025-01-02)
homeowners Complaint #TX-361666-7f8d7941 — Texas (2023-05-01)
homeowners Complaint #TX-353808-5c3e6be8 — Texas (2023-01-19)
auto Complaint #TX-353613-4baa1939 — Texas (2023-01-17)
homeowners Complaint #TX-332020-f2330ae5 — Texas (2022-02-24)
homeowners Complaint #TX-328708-f938b2a1 — Texas (2022-01-10)
homeowners Complaint #TX-113298-f282a503 — Texas (2015-11-09)
homeowners Complaint #TX-98501-d3824d99 — Texas (2015-06-02)
homeowners Complaint #TX-88757-f282a503 — Texas (2015-02-18)