INFINITY AUTO INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 12 homeowners insurance complaints filed against INFINITY AUTO INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 12
Total homeowners Complaints (All States): 12
Texas Share: 100.0%
NAIC Complaint Ratio: 5.56
AI Risk Score: 70/100

Analysis: INFINITY AUTO INSURANCE COMPANY homeowners in Texas

INFINITY AUTO INSURANCE COMPANY has accumulated 12 homeowners insurance complaints from consumers in Texas. Across all states, INFINITY AUTO INSURANCE COMPANY has 12 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 9 complaints. Other common issues include Premium or billing dispute (1), Unsatisfactory Settle/Offer | Claim Settled (1), Cust Service Claim Handling | Company Position Upheld; Question of Fact (1).

The most active year was 2025 with 2 complaints filed.

Consumers in Texas who have homeowners disputes with INFINITY AUTO INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	9	75.0%
Premium or billing dispute	1	8.3%
Unsatisfactory Settle/Offer \| Claim Settled	1	8.3%
Cust Service Claim Handling \| Company Position Upheld; Question of Fact	1	8.3%

Complaints by Year

2025: 2 complaints
2023: 2 complaints
2022: 2 complaints
2015: 3 complaints
2014: 1 complaints
2013: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against INFINITY AUTO INSURANCE COMPANY in Texas

homeowners Complaint #TX-423054-4baa1939 (2025-05-06) — Delayed payment
homeowners Complaint #TX-412544-4baa1939 (2025-01-02) — Delayed payment
homeowners Complaint #TX-361666-7f8d7941 (2023-05-01) — Premium or billing dispute
homeowners Complaint #TX-353808-5c3e6be8 (2023-01-19) — Delayed payment
homeowners Complaint #TX-332020-f2330ae5 (2022-02-24) — Unsatisfactory Settle/Offer | Claim Settled
homeowners Complaint #TX-328708-f938b2a1 (2022-01-10) — Delayed payment
homeowners Complaint #TX-113298-f282a503 (2015-11-09) — Delayed payment
homeowners Complaint #TX-98501-d3824d99 (2015-06-02) — Delayed payment
homeowners Complaint #TX-88757-f282a503 (2015-02-18) — Delayed payment
homeowners Complaint #TX-57999-571a1244 (2014-03-24) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does INFINITY AUTO INSURANCE COMPANY have in Texas?

INFINITY AUTO INSURANCE COMPANY has 12 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with INFINITY AUTO INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (9), Premium or billing dispute (1), Unsatisfactory Settle/Offer | Claim Settled (1), Cust Service Claim Handling | Company Position Upheld; Question of Fact (1).

How does INFINITY AUTO INSURANCE COMPANY's homeowners record in Texas compare to other states?

INFINITY AUTO INSURANCE COMPANY has 12 homeowners complaints in Texas out of 12 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against INFINITY AUTO INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.