JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) Insurance Complaints in Texas

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) has 269 consumer complaints on file from Texas, based on public NAIC and state DOI data.

Key Statistics

Complaints in Texas: 269
Total Complaints (All States): 269
Texas Share: 100.0%
NAIC Complaint Ratio: 0.86
AI Risk Score: 53/100

Complaint Breakdown by Coverage Type in Texas

Coverage Type	Complaints	% of Total
health	269	100.0%

Recent JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) Complaints in Texas

health Complaint #TX-454041-8888b5a6 (2026-04-20) — Claim denial
health Complaint #TX-452566-398a7616 (2026-04-06) — Delayed payment
health Complaint #TX-451778-f12f129e (2026-03-27) — Delayed payment
health Complaint #TX-451629-9dd9960e (2026-03-26) — Delayed payment
health Complaint #TX-450881-398a7616 (2026-03-20) — Delayed payment
health Complaint #TX-449286-53958cc4 (2026-03-05) — Claim denial
health Complaint #TX-446125-7d10ac56 (2026-01-29) — Delayed payment
health Complaint #TX-445625-a37f9cda (2026-01-23) — Policy cancellation
health Complaint #TX-444984-3580dcca (2026-01-16) — Cash Value; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Information Furnishe
health Complaint #TX-444286-398a7616 (2026-01-09) — Delayed payment

Frequently Asked Questions

How many complaints does JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) have in Texas?

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) has 269 complaints on file from consumers in Texas, according to NAIC and state DOI data.

What types of insurance complaints are filed against JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) in Texas?

The top complaint categories for JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) in Texas are: health (269).

How does JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)'s complaint record in Texas compare to other states?

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) has 269 complaints in Texas out of 269 total complaints nationwide. That represents 100.0% of their total complaint volume.