KEMPER INDEPENDENCE INSURANCE COMPANY — auto Complaints in Connecticut

Detailed analysis of 51 auto insurance complaints filed against KEMPER INDEPENDENCE INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 51
Total auto Complaints (All States): 52
Connecticut Share: 98.1%
NAIC Complaint Ratio: 11.86
AI Risk Score: 76/100

Analysis: KEMPER INDEPENDENCE INSURANCE COMPANY auto in Connecticut

KEMPER INDEPENDENCE INSURANCE COMPANY has accumulated 51 auto insurance complaints from consumers in Connecticut. Across all states, KEMPER INDEPENDENCE INSURANCE COMPANY has 52 total auto complaints, making Connecticut responsible for 98.1% of the volume.

The most frequent complaint sub-type is Delayed payment with 9 complaints. Other common issues include Policy cancellation (6), Premium or billing dispute (5), Unfair settlement (4).

The most active year was 2025 with 3 complaints filed.

Consumers in Connecticut who have auto disputes with KEMPER INDEPENDENCE INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	9	17.6%
Policy cancellation	6	11.8%
Premium or billing dispute	5	9.8%
Unfair settlement	4	7.8%
Claim denial	4	7.8%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	4	7.8%
Nonrenewal \| Underwriting \| Company Position Substantiated	3	5.9%
Diminished Value \| Claim Handling	2	3.9%
Labor Rate \| Claim Handling	2	3.9%
Misleading sales	2	3.9%
Nonrenewal \| Underwriting	2	3.9%
Loss of Use \| Claim Handling	2	3.9%
Excessive Charges \| Underwriting \| Complaint Withdrawn	1	2.0%
Actual Cash Value Dispute \| Claim Handling	1	2.0%
Excessive Charges \| Underwriting \| Company Position Substantiated	1	2.0%
Contributory Comparative Negligence \| Claim Handling \| Company Position Substantiated	1	2.0%
Actual Cash Value Dispute \| Claim Handling \| Insufficient Information	1	2.0%
Loss of Use \| Claim Handling \| Company Position Substantiated	1	2.0%

Complaints by Year

2025: 3 complaints
2024: 11 complaints
2023: 23 complaints
2022: 13 complaints
2021: 1 complaints

Recent auto Complaints Against KEMPER INDEPENDENCE INSURANCE COMPANY in Connecticut

auto Complaint #CT-7076453-0a449b6d (2025-07-10) — Unfair settlement
auto Complaint #CT-7074354-043da824 (2025-04-21) — Premium or billing dispute
auto Complaint #CT-7073199-5d8efc94 (2025-03-06) — Premium or billing dispute
auto Complaint #CT-7068383-25be55cb (2024-09-26) — Diminished Value | Claim Handling
auto Complaint #CT-7067244-710f0f23 (2024-08-16) — Delayed payment
auto Complaint #CT-7066953-18cd9d0c (2024-08-08) — Excessive Charges | Underwriting | Complaint Withdrawn
auto Complaint #CT-7066935-062b2d60 (2024-08-07) — Actual Cash Value Dispute | Claim Handling
auto Complaint #CT-7066111-84190bf0 (2024-07-17) — Nonrenewal | Underwriting | Company Position Substantiated
auto Complaint #CT-7065792-078fd794 (2024-07-05) — Delayed payment
auto Complaint #CT-7065347-a36111cd (2024-06-20) — Claim denial

Frequently Asked Questions

How many auto complaints does KEMPER INDEPENDENCE INSURANCE COMPANY have in Connecticut?

KEMPER INDEPENDENCE INSURANCE COMPANY has 51 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with KEMPER INDEPENDENCE INSURANCE COMPANY in Connecticut?

The most common issues are: Delayed payment (9), Policy cancellation (6), Premium or billing dispute (5), Unfair settlement (4), Claim denial (4).

How does KEMPER INDEPENDENCE INSURANCE COMPANY's auto record in Connecticut compare to other states?

KEMPER INDEPENDENCE INSURANCE COMPANY has 51 auto complaints in Connecticut out of 52 total auto complaints nationwide. That is 98.1% of their auto volume.

Where can I file a auto complaint against KEMPER INDEPENDENCE INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.