KEMPER INDEPENDENCE INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 53 homeowners insurance complaints filed against KEMPER INDEPENDENCE INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 53
Total homeowners Complaints (All States): 75
Texas Share: 70.7%
NAIC Complaint Ratio: 11.86
AI Risk Score: 76/100

Analysis: KEMPER INDEPENDENCE INSURANCE COMPANY homeowners in Texas

KEMPER INDEPENDENCE INSURANCE COMPANY has accumulated 53 homeowners insurance complaints from consumers in Texas. Across all states, KEMPER INDEPENDENCE INSURANCE COMPANY has 75 total homeowners complaints, making Texas responsible for 70.7% of the volume.

The most frequent complaint sub-type is Delayed payment with 27 complaints. Other common issues include Premium or billing dispute (7), Claim denial (6), Policy cancellation (2).

The most active year was 2025 with 3 complaints filed.

Consumers in Texas who have homeowners disputes with KEMPER INDEPENDENCE INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	27	50.9%
Premium or billing dispute	7	13.2%
Claim denial	6	11.3%
Policy cancellation	2	3.8%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Leg	1	1.9%
Cust Service Claim Handling \| Information Furnished; Question of Fact; Contract Language/Legal Issue	1	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Claim Settled	1	1.9%
Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Contract Language/Legal Issue	1	1.9%
Liability Dispute \| Question of Fact; Additional Payment Expected	1	1.9%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	1.9%
Cust Service Claim Handling; Liability Dispute \| Question of Fact; Claim Settled	1	1.9%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled	1	1.9%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	1	1.9%
Unsatisfactory Settle/Offer \| Consumer Withdraw	1	1.9%
Coverage dispute	1	1.9%

Complaints by Year

2025: 3 complaints
2024: 15 complaints
2023: 21 complaints
2022: 2 complaints
2021: 3 complaints
2020: 1 complaints
2019: 4 complaints
2018: 2 complaints
2016: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against KEMPER INDEPENDENCE INSURANCE COMPANY in Texas

homeowners Complaint #TX-436795-8e9cac5e (2025-10-10) — Delayed payment
homeowners Complaint #TX-426339-c1f47d49 (2025-06-16) — Premium or billing dispute
homeowners Complaint #TX-422576-b6a02a5e (2025-04-30) — Delayed payment
homeowners Complaint #TX-411547-682c3216 (2024-12-13) — Delayed payment
homeowners Complaint #TX-410152-8df733c7 (2024-11-22) — Claim denial
homeowners Complaint #TX-408340-8e9cac5e (2024-10-31) — Delayed payment
homeowners Complaint #TX-408296-417fe73b (2024-10-30) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg
homeowners Complaint #TX-408037-8e9cac5e (2024-10-28) — Delayed payment
homeowners Complaint #TX-406785-4573667c (2024-10-11) — Delayed payment
homeowners Complaint #TX-405806-8e9cac5e (2024-10-02) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does KEMPER INDEPENDENCE INSURANCE COMPANY have in Texas?

KEMPER INDEPENDENCE INSURANCE COMPANY has 53 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with KEMPER INDEPENDENCE INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (27), Premium or billing dispute (7), Claim denial (6), Policy cancellation (2), Cust Service Claim Handling; Unsatisfactory Settle/Offer | Claim Settled; Company Position Upheld; Contract Language/Leg (1).

How does KEMPER INDEPENDENCE INSURANCE COMPANY's homeowners record in Texas compare to other states?

KEMPER INDEPENDENCE INSURANCE COMPANY has 53 homeowners complaints in Texas out of 75 total homeowners complaints nationwide. That is 70.7% of their homeowners volume.

Where can I file a homeowners complaint against KEMPER INDEPENDENCE INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.