LIBERTY INSURANCE CORPORATION — homeowners Complaints in Texas

Detailed analysis of 778 homeowners insurance complaints filed against LIBERTY INSURANCE CORPORATION by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 778
Total homeowners Complaints (All States): 794
Texas Share: 98.0%
NAIC Complaint Ratio: 7.78
AI Risk Score: 87/100

Analysis: LIBERTY INSURANCE CORPORATION homeowners in Texas

LIBERTY INSURANCE CORPORATION has accumulated 778 homeowners insurance complaints from consumers in Texas. Across all states, LIBERTY INSURANCE CORPORATION has 794 total homeowners complaints, making Texas responsible for 98.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 300 complaints. Other common issues include Claim denial (156), Premium or billing dispute (120), Policy cancellation (24).

The most active year was 2026 with 6 complaints filed.

Consumers in Texas who have homeowners disputes with LIBERTY INSURANCE CORPORATION can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	300	38.6%
Claim denial	156	20.1%
Premium or billing dispute	120	15.4%
Policy cancellation	24	3.1%
Unsatisfactory Settle/Offer \| Question of Fact	10	1.3%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	7	0.9%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	6	0.8%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	5	0.6%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact	4	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	4	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	4	0.5%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	3	0.4%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	3	0.4%
Unsatisfactory Settle/Offer \| Claim Settled	3	0.4%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	3	0.4%
Coverage dispute	3	0.4%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	2	0.3%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Contract Language/Legal Issue	2	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Quest	2	0.3%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	2	0.3%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished	2	0.3%
Cust Service Claim Handling \| Question of Fact; Contract Language/Legal Issue	2	0.3%
Cust Service Claim Handling \| Question of Fact	2	0.3%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.3%
Unsatisfactory Settle/Offer; Usual And Customary \| Question of Fact	2	0.3%
Post-Claim Underwriting \| Information Furnished	2	0.3%
Unsatisfactory Settle/Offer \| Additional Monies Received	2	0.3%
Cust Service Claim Handling \| Additional Monies Received	2	0.3%
Agent Handling \| Information Furnished	2	0.3%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	2	0.3%
Use Of Clue Reports \| Information Furnished	2	0.3%
Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Endorsement / Rider \| Contract Language/Legal Issue; Questio	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.1%
Cust Srvc Policy Holder Srvcs; Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue	1	0.1%
Refusal to Insure \| Company Position Upheld; Information Furnished	1	0.1%
Cust Service Claim Handling; Use Of Clue Reports \| Company Position Upheld; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Quest	1	0.1%
Cust Srvc Policy Holder Srvcs \| Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Additional Mon	1	0.1%
Use Of Clue Reports \| Company Position Upheld; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Question of Fact	1	0.1%
Use Of Clue Reports \| Question of Fact; Corrective Action Taken; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Additional Monies	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional Payment Expected	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Infor	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken; Claim Se	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Monies Received	1	0.1%
Cust Service Claim Handling \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Contract Language/Legal	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; In	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Questio	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Failure to Timely Respond; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Contract Language/Legal Issue; Information Furnished	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue; Question of Fac	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Company Position Upheld	1	0.1%
Misrepresentation; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Referred for Disciplinary Actn; Question of Fact	1	0.1%
Misrepresentation; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling \| Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Additional Monies Received	1	0.1%
Not Within TDI Jurisdiction \| Referred To; No Jurisdiction	1	0.1%
Cust Service Claim Handling; Post-Claim Underwriting \| Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Contract Langu	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Corrective Action Taken	1	0.1%
Cust Service Claim Handling \| Contract Language/Legal Issue	1	0.1%
Not Within TDI Jurisdiction \| Claim Settled	1	0.1%
Unauthorized Acts \| Corrective Action Taken	1	0.1%
Agent Handling; Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.1%
Use Of Clue Reports \| Corrective Action Taken; Contract Language/Legal Issue; Referred To	1	0.1%
Cust Service Claim Handling; Disaster; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Corrective Action Taken; Additional Monies Received	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional Monies Received	1	0.1%
Agent Handling; Cust Service Claim Handling; Endorsement / Rider; Unsatisfactory Settle/Offer \| Additional Monies Receiv	1	0.1%
Agent Handling \| Contract Language/Legal Issue; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Additional Payment Expected	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.1%
Agent Handling; Other \| Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Additional Monies Received; Consumer Withdraw	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished	1	0.1%
Post-Claim Underwriting \| Corrective Action Taken	1	0.1%
Agent Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	0.1%
Other \| Claim Settled	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Insufficient Information	1	0.1%
Notice Requirements \| Information Furnished; Company Position Upheld	1	0.1%
Unsatisfactory Settle/Offer \| Claim Settled; Contract Language/Legal Issue	1	0.1%
Other \| Contract Language/Legal Issue	1	0.1%
Endorsement / Rider \| Contract Language/Legal Issue; Company Position Upheld	1	0.1%
Cust Service Claim Handling \| Question of Fact; Information Furnished	1	0.1%
Unfair Discrim-Clms Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	0.1%
Other; Unsatisfactory Settle/Offer \| Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished	1	0.1%
Refusal to Insure \| Information Furnished	1	0.1%
Cust Service Claim Handling \| Information Furnished	1	0.1%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.1%
Cust Service Claim Handling \| Claim Settled; Information Furnished; Additional Monies Received	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Additional Payment E	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Complainant Retained Attorney; Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Question of Fact	1	0.1%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Payment Expected; Question of Fact	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished	1	0.1%
Refusal to Insure \| Contract Language/Legal Issue	1	0.1%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Appraisal Process Invoked; Information Furnish	1	0.1%
Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Contract Language/Legal Issue	1	0.1%
Other \| Information Furnished; Additional Monies Received	1	0.1%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked	1	0.1%
Liability Dispute \| Information Furnished; Question of Fact	1	0.1%

Complaints by Year

2026: 6 complaints
2025: 51 complaints
2024: 44 complaints
2023: 37 complaints
2022: 54 complaints
2021: 61 complaints
2020: 64 complaints
2019: 63 complaints
2018: 64 complaints
2017: 75 complaints
2016: 89 complaints
2015: 70 complaints
2014: 48 complaints
2013: 38 complaints
2012: 14 complaints

Recent homeowners Complaints Against LIBERTY INSURANCE CORPORATION in Texas

homeowners Complaint #TX-452684-ac5b091d (2026-04-06) — Claim denial
homeowners Complaint #TX-452888-e590ddcc (2026-03-30) — Cust Service Claim Handling; Cust Srvc Policy Holder Srvcs; Endorsement / Rider | Contract Language/Legal Issue; Questio
homeowners Complaint #TX-448956-c1c674e1 (2026-03-02) — Premium or billing dispute
homeowners Complaint #TX-446957-d1a44d57 (2026-02-09) — Policy cancellation
homeowners Complaint #TX-445412-e4819c6f (2026-01-21) — Delayed payment
homeowners Complaint #TX-443722-1615ec60 (2026-01-05) — Delayed payment
homeowners Complaint #TX-442711-ffdc421e (2025-12-18) — Delayed payment
homeowners Complaint #TX-441207-2899e5a4 (2025-12-03) — Premium or billing dispute
homeowners Complaint #TX-441153-82b4dd36 (2025-12-02) — Cust Service Claim Handling; Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue
homeowners Complaint #TX-439877-ffdc421e (2025-11-14) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does LIBERTY INSURANCE CORPORATION have in Texas?

LIBERTY INSURANCE CORPORATION has 778 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with LIBERTY INSURANCE CORPORATION in Texas?

The most common issues are: Delayed payment (300), Claim denial (156), Premium or billing dispute (120), Policy cancellation (24), Unsatisfactory Settle/Offer | Question of Fact (10).

How does LIBERTY INSURANCE CORPORATION's homeowners record in Texas compare to other states?

LIBERTY INSURANCE CORPORATION has 778 homeowners complaints in Texas out of 794 total homeowners complaints nationwide. That is 98.0% of their homeowners volume.

Where can I file a homeowners complaint against LIBERTY INSURANCE CORPORATION in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.