LIBERTY MUTUAL INSURANCE COMPANY — auto Insurance Complaints
Analysis of 39 auto insurance complaints filed against LIBERTY MUTUAL INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- auto Complaints: 39
- Total Complaints (All Types): 246
- auto Share: 15.9%
- NAIC Complaint Ratio: 7.78
- AI Risk Score: 78/100
auto Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Delayed payment | 8 | 20.5% |
| Unfair settlement | 7 | 17.9% |
| Claim denial | 7 | 17.9% |
| Premium or billing dispute | 2 | 5.1% |
| Coverage dispute | 2 | 5.1% |
| Actual Cash Value Dispute | Claim Handling | 1 | 2.6% |
| Adjuster Handling | Claim Handling | Company Position Substantiated | 1 | 2.6% |
| Policy Service Other | PolicyHolder Service | Company Position Substantiated | 1 | 2.6% |
| Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue | 1 | 2.6% |
| Adverse Underwrtng Decsn | Underwriting | Referred to Another State’s Dept of Insurance | 1 | 2.6% |
| Misleading sales | 1 | 2.6% |
| Excessive Charges | Underwriting | Insufficient Information | 1 | 2.6% |
| Adjuster Handling | Claim Handling | No Jurisdiction | 1 | 2.6% |
| Nonrenewal | Underwriting | 1 | 2.6% |
| Claim Procedure | Claim Handling | 1 | 2.6% |
| Storage Fees | Claim Handling | 1 | 2.6% |
| Adjuster Handling | Claim Handling | No Action Requested/Required | 1 | 2.6% |
| Nonrenewal | Underwriting | Company Position Substantiated | 1 | 2.6% |
auto Complaints by State
| State | Complaints |
|---|---|
| Connecticut | 39 |
Recent auto Complaints Against LIBERTY MUTUAL INSURANCE COMPANY
- auto Complaint #CT-7085450-90656985 — Connecticut (2026-05-08)
- auto Complaint #CT-7085404-d1c83898 — Connecticut (2026-05-07)
- auto Complaint #CT-7083795-9fc91652 — Connecticut (2026-03-16)
- auto Complaint #CT-7082834-423fe2d5 — Connecticut (2026-02-17)
- auto Complaint #CT-7076828-63c584f1 — Connecticut (2025-07-23)
- auto Complaint #CT-7074222-6cdcbff4 — Connecticut (2025-04-14)
- auto Complaint #CT-7073391-490a7cd0 — Connecticut (2025-03-13)
- auto Complaint #CT-7071215-492707a0 — Connecticut (2025-01-02)
- auto Complaint #CT-7070712-6a3d355c — Connecticut (2024-12-10)
- auto Complaint #CT-7069372-3e254188 — Connecticut (2024-10-29)
Frequently Asked Questions
How many auto complaints does LIBERTY MUTUAL INSURANCE COMPANY have?
LIBERTY MUTUAL INSURANCE COMPANY has 39 auto insurance complaints on file, according to NAIC and state DOI data.
What are the most common auto complaint issues with LIBERTY MUTUAL INSURANCE COMPANY?
The most common auto complaint issues for LIBERTY MUTUAL INSURANCE COMPANY are: Delayed payment (8), Unfair settlement (7), Claim denial (7), Premium or billing dispute (2), Coverage dispute (2).
Which states have the most auto complaints against LIBERTY MUTUAL INSURANCE COMPANY?
The states with the most auto complaints against LIBERTY MUTUAL INSURANCE COMPANY are: Connecticut (39).
auto Complaints by State
LIBERTY MUTUAL INSURANCE COMPANY Complaints by State
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in California
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Texas
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in New York
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Florida
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Illinois
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Pennsylvania
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Ohio
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in Georgia
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in North Carolina
- LIBERTY MUTUAL INSURANCE COMPANY Complaints in New Jersey