LIBERTY MUTUAL INSURANCE COMPANY — Insurance Complaint Report

LIBERTY MUTUAL INSURANCE COMPANY: 7.78 complaint index from public DOI data

Key Metrics

Total Complaints: 246
NAIC Complaint Ratio: 7.78
AI Risk Score: 78/100
Most Recent Complaint: 2026-05-08

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for LIBERTY MUTUAL INSURANCE COMPANY to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 78/100
Primary state spoke: LIBERTY MUTUAL INSURANCE COMPANY complaints in Texas
Primary product spoke: LIBERTY MUTUAL INSURANCE COMPANY renters complaints
State/product drilldown: renters complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 28 recent records
Connecticut — 22 recent records

Product Lines

renters — 18 recent records
homeowners — 17 recent records
auto — 10 recent records
workers-compensation — 3 recent records
health — 1 recent records
umbrella — 1 recent records

Recurring Issue Signals

Delayed payment — 13 recent records
Premium or billing dispute — 11 recent records
Claim denial — 8 recent records
Unfair settlement — 4 recent records
Policy cancellation — 3 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
States represented in this profile: TX, CT
Product lines represented: 8
Complaint record span: 2012-08-01 to 2026-05-08
Profile last rebuilt: 2026-05-19T15:06:12.655Z

AI Insurer Analysis

LIBERTY MUTUAL INSURANCE COMPANY has 246 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintRatio: 7.78
confirmedComplaints: 22
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 246
states: [object Object],[object Object]

Red Flags

Complaint index above average in Texas TDI policy-count data (7.78).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-08-01 through 2026-05-08.

Recent Complaints Against LIBERTY MUTUAL INSURANCE COMPANY

auto Complaint #CT-7085450-90656985 — Connecticut (2026-05-08)
auto Complaint #CT-7085404-d1c83898 — Connecticut (2026-05-07)
homeowners Complaint #CT-7085213-67e89375 — Connecticut (2026-05-01)
renters Complaint #TX-454304-6af0d128 — Texas (2026-04-22)
homeowners Complaint #TX-452061-578f439a — Texas (2026-03-31)
renters Complaint #TX-451978-a44d5630 — Texas (2026-03-31)
auto Complaint #CT-7083795-9fc91652 — Connecticut (2026-03-16)
homeowners Complaint #CT-7083450-762c270c — Connecticut (2026-03-04)
renters Complaint #TX-449107-e265534b — Texas (2026-03-03)
auto Complaint #CT-7082834-423fe2d5 — Connecticut (2026-02-17)

LIBERTY MUTUAL INSURANCE COMPANY Complaints by State

LIBERTY MUTUAL INSURANCE COMPANY in Texas — 28 complaints
LIBERTY MUTUAL INSURANCE COMPANY in Connecticut — 22 complaints

LIBERTY MUTUAL INSURANCE COMPANY Complaints by Coverage Type

LIBERTY MUTUAL INSURANCE COMPANY renters Complaints — 18 complaints
LIBERTY MUTUAL INSURANCE COMPANY homeowners Complaints — 17 complaints
LIBERTY MUTUAL INSURANCE COMPANY auto Complaints — 10 complaints
LIBERTY MUTUAL INSURANCE COMPANY workers-compensation Complaints — 3 complaints
LIBERTY MUTUAL INSURANCE COMPANY health Complaints — 1 complaints
LIBERTY MUTUAL INSURANCE COMPANY umbrella Complaints — 1 complaints