LIBERTY MUTUAL INSURANCE COMPANY — renters Complaints in Texas

Detailed analysis of 50 renters insurance complaints filed against LIBERTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Texas: 50
Total renters Complaints (All States): 52
Texas Share: 96.2%
NAIC Complaint Ratio: 7.78
AI Risk Score: 78/100

Analysis: LIBERTY MUTUAL INSURANCE COMPANY renters in Texas

LIBERTY MUTUAL INSURANCE COMPANY has accumulated 50 renters insurance complaints from consumers in Texas. Across all states, LIBERTY MUTUAL INSURANCE COMPANY has 52 total renters complaints, making Texas responsible for 96.2% of the volume.

The most frequent complaint sub-type is Claim denial with 21 complaints. Other common issues include Delayed payment (17), Premium or billing dispute (3), Cust Service Claim Handling | Information Furnished; Question of Fact (1).

The most active year was 2026 with 5 complaints filed.

Consumers in Texas who have renters disputes with LIBERTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

renters Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	21	42.0%
Delayed payment	17	34.0%
Premium or billing dispute	3	6.0%
Cust Service Claim Handling \| Information Furnished; Question of Fact	1	2.0%
Cust Service Claim Handling \| Contract Language/Legal Issue; Company Position Upheld	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Claim Settle	1	2.0%
Not Within TDI Jurisdiction \| Information Furnished; No Jurisdiction	1	2.0%
Unsatisfactory Settle/Offer \| Complaint Withdrawn	1	2.0%
Cust Service Claim Handling \| Additional Monies Received	1	2.0%
Policy cancellation	1	2.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	2.0%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Question of Fact	1	2.0%

Complaints by Year

2026: 5 complaints
2025: 8 complaints
2024: 15 complaints
2023: 8 complaints
2022: 8 complaints
2021: 5 complaints
2020: 1 complaints

Recent renters Complaints Against LIBERTY MUTUAL INSURANCE COMPANY in Texas

renters Complaint #TX-454304-6af0d128 (2026-04-22) — Claim denial
renters Complaint #TX-451978-a44d5630 (2026-03-31) — Delayed payment
renters Complaint #TX-449107-e265534b (2026-03-03) — Cust Service Claim Handling | Information Furnished; Question of Fact
renters Complaint #TX-446945-7fb78ae7 (2026-02-09) — Delayed payment
renters Complaint #TX-446067-7fb78ae7 (2026-01-29) — Delayed payment
renters Complaint #TX-438699-47567587 (2025-11-03) — Delayed payment
renters Complaint #TX-427644-8069c6e1 (2025-07-01) — Delayed payment
renters Complaint #TX-424171-179431f1 (2025-05-19) — Claim denial
renters Complaint #TX-422988-0d6eb12d (2025-05-05) — Delayed payment
renters Complaint #TX-420424-e265534b (2025-04-07) — Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld

Frequently Asked Questions

How many renters complaints does LIBERTY MUTUAL INSURANCE COMPANY have in Texas?

LIBERTY MUTUAL INSURANCE COMPANY has 50 renters insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common renters complaint issues with LIBERTY MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (21), Delayed payment (17), Premium or billing dispute (3), Cust Service Claim Handling | Information Furnished; Question of Fact (1), Cust Service Claim Handling | Contract Language/Legal Issue; Company Position Upheld (1).

How does LIBERTY MUTUAL INSURANCE COMPANY's renters record in Texas compare to other states?

LIBERTY MUTUAL INSURANCE COMPANY has 50 renters complaints in Texas out of 52 total renters complaints nationwide. That is 96.2% of their renters volume.

Where can I file a renters complaint against LIBERTY MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.