LIBERTY MUTUAL INSURANCE COMPANY — workers-compensation Complaints in Texas

Detailed analysis of 14 workers-compensation insurance complaints filed against LIBERTY MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 14
Total workers-compensation Complaints (All States): 20
Texas Share: 70.0%
NAIC Complaint Ratio: 7.78
AI Risk Score: 78/100

Analysis: LIBERTY MUTUAL INSURANCE COMPANY workers-compensation in Texas

LIBERTY MUTUAL INSURANCE COMPANY has accumulated 14 workers-compensation insurance complaints from consumers in Texas. Across all states, LIBERTY MUTUAL INSURANCE COMPANY has 20 total workers-compensation complaints, making Texas responsible for 70.0% of the volume.

The most frequent complaint sub-type is Claim denial with 8 complaints. Other common issues include Delayed payment (2), Other | Insufficient Information (1), Unsatisfactory Settle/Offer | No Jurisdiction (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Texas who have workers-compensation disputes with LIBERTY MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	8	57.1%
Delayed payment	2	14.3%
Other \| Insufficient Information	1	7.1%
Unsatisfactory Settle/Offer \| No Jurisdiction	1	7.1%
Misrepresentation \| Referred To	1	7.1%
Access to Care; Den/N-Pymt MD Nec Trmt N-Emrg \| Information Furnished; Company Position Upheld; Contract Language/Legal	1	7.1%

Complaints by Year

2025: 1 complaints
2016: 1 complaints
2015: 6 complaints
2013: 4 complaints
2012: 2 complaints

Recent workers-compensation Complaints Against LIBERTY MUTUAL INSURANCE COMPANY in Texas

workers-compensation Complaint #TX-433050-a44d5630 (2025-08-27) — Delayed payment
workers-compensation Complaint #TX-138143-38f6952e (2016-06-12) — Claim denial
workers-compensation Complaint #TX-117848-c8262de8 (2015-12-09) — Claim denial
workers-compensation Complaint #TX-116204-e77a4bce (2015-11-18) — Delayed payment
workers-compensation Complaint #TX-111487-b872a048 (2015-10-23) — Claim denial
workers-compensation Complaint #TX-110443-53e1ba48 (2015-09-28) — Claim denial
workers-compensation Complaint #TX-108334-dd49d28f (2015-09-16) — Other | Insufficient Information
workers-compensation Complaint #TX-105993-b872a048 (2015-08-26) — Claim denial
workers-compensation Complaint #TX-31553-46b9be4c (2013-07-08) — Unsatisfactory Settle/Offer | No Jurisdiction
workers-compensation Complaint #TX-26878-2d5400bb (2013-05-13) — Claim denial

Frequently Asked Questions

How many workers-compensation complaints does LIBERTY MUTUAL INSURANCE COMPANY have in Texas?

LIBERTY MUTUAL INSURANCE COMPANY has 14 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with LIBERTY MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Claim denial (8), Delayed payment (2), Other | Insufficient Information (1), Unsatisfactory Settle/Offer | No Jurisdiction (1), Misrepresentation | Referred To (1).

How does LIBERTY MUTUAL INSURANCE COMPANY's workers-compensation record in Texas compare to other states?

LIBERTY MUTUAL INSURANCE COMPANY has 14 workers-compensation complaints in Texas out of 20 total workers-compensation complaints nationwide. That is 70.0% of their workers-compensation volume.

Where can I file a workers-compensation complaint against LIBERTY MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.