MASSACHUSETTS BAY INSURANCE COMPANY Insurance Complaints in Connecticut

MASSACHUSETTS BAY INSURANCE COMPANY has 13 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 13
Total Complaints (All States): 25
Connecticut Share: 52.0%
NAIC Complaint Ratio: 0.01
AI Risk Score: 19/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
homeowners	11	84.6%
auto	1	7.7%
workers-compensation	1	7.7%

Recent MASSACHUSETTS BAY INSURANCE COMPANY Complaints in Connecticut

homeowners Complaint #CT-7078905-79d20f38 (2025-10-08) — Delayed payment
auto Complaint #CT-7074705-bc228b10 (2025-05-05) — Premium or billing dispute
homeowners Complaint #CT-7067405-042738dd (2024-08-21) — Nonrenewal | Underwriting
homeowners Complaint #CT-7067317-70aef559 (2024-08-20) — Nonrenewal | Underwriting | Company Position Substantiated
workers-compensation Complaint #CT-7063527-1ed04732 (2024-04-18) — Audit Dispute | Underwriting
homeowners Complaint #CT-7061183-e08456e0 (2024-01-30) — Premium or billing dispute
homeowners Complaint #CT-7059715-7567e84c (2023-12-07) — Unfair settlement
homeowners Complaint #CT-7059361-fd311a5f (2023-11-24) — Claim denial
homeowners Complaint #CT-7049768-c672d2be (2022-11-30) — Policy cancellation
homeowners Complaint #CT-7048907-5a053ec6 (2022-10-25) — Unfair settlement

Frequently Asked Questions

How many complaints does MASSACHUSETTS BAY INSURANCE COMPANY have in Connecticut?

MASSACHUSETTS BAY INSURANCE COMPANY has 13 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against MASSACHUSETTS BAY INSURANCE COMPANY in Connecticut?

The top complaint categories for MASSACHUSETTS BAY INSURANCE COMPANY in Connecticut are: homeowners (11), auto (1), workers-compensation (1).

How does MASSACHUSETTS BAY INSURANCE COMPANY's complaint record in Connecticut compare to other states?

MASSACHUSETTS BAY INSURANCE COMPANY has 13 complaints in Connecticut out of 25 total complaints nationwide. That represents 52.0% of their total complaint volume.