MassMutual Insurance Complaints in Illinois
MassMutual has 14 consumer complaints on file from Illinois, based on public NAIC and state DOI data.
Key Statistics
- Complaints in Illinois: 14
- Total Complaints (All States): 651
- Illinois Share: 2.2%
- NAIC Complaint Ratio: 0.62
- AI Risk Score: 50/100
Complaint Breakdown by Coverage Type in Illinois
| Coverage Type | Complaints | % of Total |
|---|---|---|
| disability | 10 | 71.4% |
| life | 4 | 28.6% |
Recent MassMutual Complaints in Illinois
- life Complaint #IC-MOCSICMN-FCYXTM (2025-06-03) — Beneficiary dispute
- disability Complaint #IC-MOCSICMN-2KKVHG (2025-02-17) — Delayed payment
- life Complaint #IC-MOCSICMN-6NMTZP (2025-01-02) — Misleading sales
- life Complaint #IC-MOCSICMO-KPNHGZ (2024-09-07) — Policy lapse
- disability Complaint #IC-MOCSICMN-WKQGAD (2024-08-31) — Delayed payment
- disability Complaint #IC-MOCSICMO-WGOIZ9 (2024-03-23) — Claim investigation abuse
- disability Complaint #IC-MOCSICMO-HATPZG (2024-02-06) — Benefit denial
- disability Complaint #IC-MOCSICMN-Q2OF4G (2023-12-28) — Claim investigation abuse
- disability Complaint #IC-MOCSICMN-ECFB2X (2023-09-06) — Benefit denial
- disability Complaint #IC-MOCSICMO-WBOUIQ (2023-05-18) — Claim investigation abuse
Frequently Asked Questions
How many complaints does MassMutual have in Illinois?
MassMutual has 14 complaints on file from consumers in Illinois, according to NAIC and state DOI data.
What types of insurance complaints are filed against MassMutual in Illinois?
The top complaint categories for MassMutual in Illinois are: disability (10), life (4).
How does MassMutual's complaint record in Illinois compare to other states?
MassMutual has 14 complaints in Illinois out of 651 total complaints nationwide. That represents 2.2% of their total complaint volume.
Browse Illinois Complaints by Category
MassMutual Complaints by Category
- MassMutual Auto Insurance Complaints
- MassMutual Homeowners Insurance Complaints
- MassMutual Health Insurance Complaints
- MassMutual Life Insurance Complaints
- MassMutual Property Insurance Complaints
- MassMutual Commercial Insurance Complaints
- MassMutual Workers Compensation Complaints
- MassMutual Professional Liability Complaints