MassMutual Insurance Complaints in North Carolina
MassMutual has 11 consumer complaints on file from North Carolina, based on public NAIC and state DOI data.
Key Statistics
- Complaints in North Carolina: 11
- Total Complaints (All States): 651
- North Carolina Share: 1.7%
- NAIC Complaint Ratio: 0.62
- AI Risk Score: 50/100
Complaint Breakdown by Coverage Type in North Carolina
| Coverage Type | Complaints | % of Total |
|---|---|---|
| life | 8 | 72.7% |
| disability | 3 | 27.3% |
Recent MassMutual Complaints in North Carolina
- life Complaint #IC-MOCSICMO-XPV96U (2026-03-25) — Benefit denial
- life Complaint #IC-MOCSICMN-X3HGGX (2026-01-08) — Policy lapse
- life Complaint #IC-MOCSICMN-R2PVTE (2025-09-06) — Benefit denial
- life Complaint #IC-MOCSICMN-2N8QT2 (2025-04-07) — Cash value dispute
- disability Complaint #IC-MOCSICMO-EUYYRV (2024-11-15) — Delayed payment
- life Complaint #IC-MOCSICMN-E63L8P (2023-03-20) — Benefit denial
- disability Complaint #IC-MOCSICMN-VA4UN3 (2022-09-05) — Delayed payment
- life Complaint #IC-MOCSICMN-VFWHAR (2022-02-24) — Premium increase
- disability Complaint #IC-MOCSICMM-71C6R7 (2022-01-06) — Coverage termination
- life Complaint #IC-MOCSICMM-554GEF (2021-11-28) — Misleading sales
Frequently Asked Questions
How many complaints does MassMutual have in North Carolina?
MassMutual has 11 complaints on file from consumers in North Carolina, according to NAIC and state DOI data.
What types of insurance complaints are filed against MassMutual in North Carolina?
The top complaint categories for MassMutual in North Carolina are: life (8), disability (3).
How does MassMutual's complaint record in North Carolina compare to other states?
MassMutual has 11 complaints in North Carolina out of 651 total complaints nationwide. That represents 1.7% of their total complaint volume.
Browse North Carolina Complaints by Category
MassMutual Complaints by Category
- MassMutual Auto Insurance Complaints
- MassMutual Homeowners Insurance Complaints
- MassMutual Health Insurance Complaints
- MassMutual Life Insurance Complaints
- MassMutual Property Insurance Complaints
- MassMutual Commercial Insurance Complaints
- MassMutual Workers Compensation Complaints
- MassMutual Professional Liability Complaints