MassMutual Insurance Complaints in West Virginia
MassMutual has 14 consumer complaints on file from West Virginia, based on public NAIC and state DOI data.
Key Statistics
- Complaints in West Virginia: 14
- Total Complaints (All States): 651
- West Virginia Share: 2.2%
- NAIC Complaint Ratio: 0.62
- AI Risk Score: 50/100
Complaint Breakdown by Coverage Type in West Virginia
| Coverage Type | Complaints | % of Total |
|---|---|---|
| disability | 9 | 64.3% |
| life | 5 | 35.7% |
Recent MassMutual Complaints in West Virginia
- disability Complaint #IC-MOCSICMO-L0PJ23 (2025-12-09) — Benefit denial
- life Complaint #IC-MOCSICMO-OQ6YXD (2025-11-09) — Beneficiary dispute
- life Complaint #IC-MOCSICMN-GGL7VZ (2025-08-23) — Benefit denial
- disability Complaint #IC-MOCSICMM-4KNBPH (2025-05-20) — Coverage termination
- life Complaint #IC-MOCSICMO-E7R4O7 (2023-12-15) — Beneficiary dispute
- disability Complaint #IC-MOCSICMN-KC0TOJ (2023-10-26) — Coverage termination
- disability Complaint #IC-MOCSICMN-3XAWI4 (2023-06-23) — Coverage termination
- life Complaint #IC-MOCSICMO-IL1WE8 (2023-02-13) — Policy lapse
- disability Complaint #IC-MOCSICMN-XSN9MJ (2023-01-28) — Coverage termination
- disability Complaint #IC-MOCSICMO-ZEXR88 (2022-12-13) — Claim investigation abuse
Frequently Asked Questions
How many complaints does MassMutual have in West Virginia?
MassMutual has 14 complaints on file from consumers in West Virginia, according to NAIC and state DOI data.
What types of insurance complaints are filed against MassMutual in West Virginia?
The top complaint categories for MassMutual in West Virginia are: disability (9), life (5).
How does MassMutual's complaint record in West Virginia compare to other states?
MassMutual has 14 complaints in West Virginia out of 651 total complaints nationwide. That represents 2.2% of their total complaint volume.
Browse West Virginia Complaints by Category
MassMutual Complaints by Category
- MassMutual Auto Insurance Complaints
- MassMutual Homeowners Insurance Complaints
- MassMutual Health Insurance Complaints
- MassMutual Life Insurance Complaints
- MassMutual Property Insurance Complaints
- MassMutual Commercial Insurance Complaints
- MassMutual Workers Compensation Complaints
- MassMutual Professional Liability Complaints