NATIONWIDE MUTUAL INSURANCE COMPANY — homeowners Complaints in Texas

Detailed analysis of 444 homeowners insurance complaints filed against NATIONWIDE MUTUAL INSURANCE COMPANY by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 444
Total homeowners Complaints (All States): 459
Texas Share: 96.7%
NAIC Complaint Ratio: 20.68
AI Risk Score: 86/100

Analysis: NATIONWIDE MUTUAL INSURANCE COMPANY homeowners in Texas

NATIONWIDE MUTUAL INSURANCE COMPANY has accumulated 444 homeowners insurance complaints from consumers in Texas. Across all states, NATIONWIDE MUTUAL INSURANCE COMPANY has 459 total homeowners complaints, making Texas responsible for 96.7% of the volume.

The most frequent complaint sub-type is Delayed payment with 199 complaints. Other common issues include Claim denial (79), Premium or billing dispute (52), Policy cancellation (15).

The most active year was 2026 with 18 complaints filed.

Consumers in Texas who have homeowners disputes with NATIONWIDE MUTUAL INSURANCE COMPANY can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	199	44.8%
Claim denial	79	17.8%
Premium or billing dispute	52	11.7%
Policy cancellation	15	3.4%
Other \| Information Furnished	5	1.1%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact	3	0.7%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	3	0.7%
Cust Service Claim Handling \| Claim Settled; Information Furnished	2	0.5%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Information Furnished	2	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Question of Fact; Contract Language/Legal Issue	2	0.5%
Unsatisfactory Settle/Offer \| Question of Fact	2	0.5%
Cust Service Claim Handling \| Company Position Upheld	2	0.5%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue	2	0.5%
Unsatisfactory Settle/Offer \| Company Position Upheld; Contract Language/Legal Issue; Information Furnished	1	0.2%
Cust Srvc Policy Holder Srvcs; Use of Credit Reports \| Information Furnished	1	0.2%
Cust Service Claim Handling \| Question of Fact; Claim Settled; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Contract Language/Legal Issue; Claim	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Cust Srvc Policy Holder Srvcs \| Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Company Position Upheld; Claim Settled; Contract Language/Leg	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Question of Fact; Claim Settled	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Corrective Action Taken; Question of Fact; Additional Monies	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Payment Expected; Additional Monies Received	1	0.2%
Claim Recoding/Bundling; Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Question o	1	0.2%
Cust Service Claim Handling \| Additional Payment Expected; Question of Fact; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Claim Settled; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Question of Fact	1	0.2%
Cust Service Claim Handling \| Company Position Upheld; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer; Use Of Clue Reports \| Question of Fact; Contract Language/Lega	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Referred To; Question of Fact; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Contract Language/Legal Issue; Questio	1	0.2%
Endorsement / Rider; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Question of Fact; Contract Language/Legal Issue; Additional P	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Other \| Information Furnished; Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Corrective Action Taken	1	0.2%
Cust Service Claim Handling; Other \| Corrective Action Taken; Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Information Furnished; Additional Monies Received; Claim Sett	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Corrective Action Taken; Addit	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished; Contract Language/Legal Issue	1	0.2%
Other \| Contract Language/Legal Issue; Information Furnished; Question of Fact	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Claim Settled; Corrective Acti	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Corrective Action Taken	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Additional Monies Received; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Question of Fact; Company Position Upheld	1	0.2%
Cust Service Claim Handling \| Information Furnished; Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished; Company	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Information Furnished; Company Position Upheld	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Claim Settled; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Corrective Action Taken; Question of Fact; Claim Settled	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Failure to Timely Respond; Question of Fact	1	0.2%
Refusal to Insure; Use Of Clue Reports \| Company Position Upheld; Contract Language/Legal Issue; Question of Fact	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Question of Fact; Information Furn	1	0.2%
Other \| Company Position Upheld; Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Company Position Upheld; Question of Fact	1	0.2%
Other; Use Of Clue Reports \| Information Furnished	1	0.2%
Cust Service Claim Handling; Unsatisfactory Settle/Offer \| Referred for Disciplinary Actn; Additional Payment Expected	1	0.2%
Agent/Agency Contrct Termin \| Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Question of Fact; Insufficient Information	1	0.2%
Use of Credit Reports \| Information Furnished	1	0.2%
Agent Handling \| Corrective Action Taken; Additional Payment Expected	1	0.2%
Other \| No Jurisdiction	1	0.2%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Information Furnished	1	0.2%
Agent Handling \| Information Furnished	1	0.2%
Cust Service Claim Handling \| Information Furnished	1	0.2%
Other \| Record Only	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Claim Settled	1	0.2%
Refusal to Insure \| Information Furnished	1	0.2%
Cust Service Claim Handling; Liability Dispute; Unsatisfactory Settle/Offer \| Appraisal Process Invoked; Question of Fac	1	0.2%
Liability Dispute \| Information Furnished	1	0.2%
Unauthorized Acts \| Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Company Position Upheld; Information Furnished	1	0.2%
Unsatisfactory Settle/Offer \| Information Furnished; Additional Payment Expected; Question of Fact	1	0.2%
Liability Dispute \| Information Furnished; Question of Fact	1	0.2%
Unauthorized Acts \| Insufficient Information	1	0.2%
Other \| Corrective Action Taken; Information Furnished	1	0.2%
Other \| Contract Language/Legal Issue	1	0.2%
Unsatisfactory Settle/Offer \| Additional Monies Received	1	0.2%
Other \| Insufficient Information	1	0.2%
Unsatisfactory Settle/Offer \| Claim Settled; Information Furnished; Additional Payment Expected	1	0.2%
Misrepresentation \| Other	1	0.2%

Complaints by Year

2026: 18 complaints
2025: 49 complaints
2024: 94 complaints
2023: 82 complaints
2022: 68 complaints
2021: 26 complaints
2020: 21 complaints
2019: 9 complaints
2018: 1 complaints
2017: 2 complaints
2016: 13 complaints
2015: 12 complaints
2014: 17 complaints
2013: 18 complaints
2012: 14 complaints

Recent homeowners Complaints Against NATIONWIDE MUTUAL INSURANCE COMPANY in Texas

homeowners Complaint #TX-452896-f852fdb9 (2026-04-06) — Claim denial
homeowners Complaint #TX-452381-1a483380 (2026-04-02) — Delayed payment
homeowners Complaint #TX-452160-c7c1c556 (2026-04-01) — Claim denial
homeowners Complaint #TX-451863-2cc1d90b (2026-03-30) — Delayed payment
homeowners Complaint #TX-451838-20e377d1 (2026-03-30) — Delayed payment
homeowners Complaint #TX-451170-b6783c8f (2026-03-24) — Delayed payment
homeowners Complaint #TX-449410-27a1e6f7 (2026-03-05) — Delayed payment
homeowners Complaint #TX-448943-b69b2310 (2026-03-02) — Unsatisfactory Settle/Offer | Company Position Upheld; Contract Language/Legal Issue; Information Furnished
homeowners Complaint #TX-448134-c7c1c556 (2026-02-20) — Claim denial
homeowners Complaint #TX-447620-9843e214 (2026-02-17) — Delayed payment

Frequently Asked Questions

How many homeowners complaints does NATIONWIDE MUTUAL INSURANCE COMPANY have in Texas?

NATIONWIDE MUTUAL INSURANCE COMPANY has 444 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with NATIONWIDE MUTUAL INSURANCE COMPANY in Texas?

The most common issues are: Delayed payment (199), Claim denial (79), Premium or billing dispute (52), Policy cancellation (15), Other | Information Furnished (5).

How does NATIONWIDE MUTUAL INSURANCE COMPANY's homeowners record in Texas compare to other states?

NATIONWIDE MUTUAL INSURANCE COMPANY has 444 homeowners complaints in Texas out of 459 total homeowners complaints nationwide. That is 96.7% of their homeowners volume.

Where can I file a homeowners complaint against NATIONWIDE MUTUAL INSURANCE COMPANY in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.