PHOENIX INSURANCE COMPANY, THE — workers-compensation Complaints in Texas

Detailed analysis of 10 workers-compensation insurance complaints filed against PHOENIX INSURANCE COMPANY, THE by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

workers-compensation Complaints in Texas: 10
Total workers-compensation Complaints (All States): 10
Texas Share: 100.0%
NAIC Complaint Ratio: 0.01
AI Risk Score: 26/100

Analysis: PHOENIX INSURANCE COMPANY, THE workers-compensation in Texas

PHOENIX INSURANCE COMPANY, THE has accumulated 10 workers-compensation insurance complaints from consumers in Texas. Across all states, PHOENIX INSURANCE COMPANY, THE has 10 total workers-compensation complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Claim denial with 2 complaints. Other common issues include Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken (2), Provider or network dispute (1), DWC Medical Benefit Delivery | Question of Fact (1).

The most active year was 2024 with 1 complaint filed.

Consumers in Texas who have workers-compensation disputes with PHOENIX INSURANCE COMPANY, THE can file a complaint with the Texas Department of Insurance.

workers-compensation Complaint Issues in Texas

Issue Type	Complaints	%
Claim denial	2	20.0%
Unsatisfactory Settle/Offer \| Additional Monies Received; Information Furnished; Corrective Action Taken	2	20.0%
Provider or network dispute	1	10.0%
DWC Medical Benefit Delivery \| Question of Fact	1	10.0%
Delayed payment	1	10.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue; Additional Monies Received; Information Furnished	1	10.0%
Unsatisfactory Settle/Offer \| Contract Language/Legal Issue	1	10.0%
Premium or billing dispute	1	10.0%

Complaints by Year

2024: 1 complaints
2022: 1 complaints
2017: 1 complaints
2016: 1 complaints
2015: 1 complaints
2014: 3 complaints
2013: 2 complaints

Recent workers-compensation Complaints Against PHOENIX INSURANCE COMPANY, THE in Texas

workers-compensation Complaint #TX-409785-26372cae (2024-11-18) — Provider or network dispute
workers-compensation Complaint #TX-347417-4e3343f5 (2022-10-11) — Claim denial
workers-compensation Complaint #TX-161433-761c7b29 (2017-01-09) — Claim denial
workers-compensation Complaint #TX-125253-0924227e (2016-02-15) — DWC Medical Benefit Delivery | Question of Fact
workers-compensation Complaint #TX-92610-aeefcd60 (2015-04-06) — Delayed payment
workers-compensation Complaint #TX-69108-93ef495b (2014-07-14) — Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken
workers-compensation Complaint #TX-61688-93ef495b (2014-04-28) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received; Information Furnished
workers-compensation Complaint #TX-58587-93ef495b (2014-03-25) — Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken
workers-compensation Complaint #TX-39811-93ef495b (2013-10-09) — Unsatisfactory Settle/Offer | Contract Language/Legal Issue
workers-compensation Complaint #TX-30207-5855b1e2 (2013-06-18) — Premium or billing dispute

Frequently Asked Questions

How many workers-compensation complaints does PHOENIX INSURANCE COMPANY, THE have in Texas?

PHOENIX INSURANCE COMPANY, THE has 10 workers-compensation insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common workers-compensation complaint issues with PHOENIX INSURANCE COMPANY, THE in Texas?

The most common issues are: Claim denial (2), Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Action Taken (2), Provider or network dispute (1), DWC Medical Benefit Delivery | Question of Fact (1), Delayed payment (1).

How does PHOENIX INSURANCE COMPANY, THE's workers-compensation record in Texas compare to other states?

PHOENIX INSURANCE COMPANY, THE has 10 workers-compensation complaints in Texas out of 10 total workers-compensation complaints nationwide. That is 100.0% of their workers-compensation volume.

Where can I file a workers-compensation complaint against PHOENIX INSURANCE COMPANY, THE in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.