PRINCIPAL LIFE INSURANCE COMPANY — health Insurance Complaints
Analysis of 245 health insurance complaints filed against PRINCIPAL LIFE INSURANCE COMPANY, based on public NAIC and state DOI data.
Key Statistics
- health Complaints: 245
- Total Complaints (All Types): 258
- health Share: 95.0%
- NAIC Complaint Ratio: 0.57
- AI Risk Score: 44/100
health Complaint Issues
| Issue Type | Complaints | % of Total |
|---|---|---|
| Claim denial | 134 | 54.7% |
| Delayed payment | 46 | 18.8% |
| Premium or billing dispute | 9 | 3.7% |
| Policy cancellation | 7 | 2.9% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 7 | 2.9% |
| Unsatisfactory Settle/Offer | Information Furnished; Contract Language/Legal Issue | 3 | 1.2% |
| Cash Value | Information Furnished | 2 | 0.8% |
| Unsatisfactory Settle/Offer | No Jurisdiction | 2 | 0.8% |
| Unsatisfactory Settle/Offer; Usual And Customary | Contract Language/Legal Issue | 2 | 0.8% |
| Coverage dispute | 2 | 0.8% |
| Unsatisfactory Settle/Offer | Information Furnished | 2 | 0.8% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Contract Language/Legal Issue; Company Position Upheld; Information Furnishe | 1 | 0.4% |
| Unfair settlement | 1 | 0.4% |
| Cash Value; Cust Srvc Policy Holder Srvcs | Company Position Upheld; Contract Language/Legal Issue; Information Furnishe | 1 | 0.4% |
| Prior Authorization | Corrective Action Taken; Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished; Company Position Upheld | 1 | 0.4% |
| Commissions | Information Furnished; Contract Language/Legal Issue; Company Position Upheld | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Essential Health Benefit; Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished; Corrective Ac | 1 | 0.4% |
| Recoupment Of Claims Payment | Information Furnished; Corrective Action Taken | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Additional Monies Received | 1 | 0.4% |
| Cash Value; Other | Contract Language/Legal Issue; Policy Not In Force | 1 | 0.4% |
| Recoupment Of Claims Payment; Unsatisfactory Settle/Offer | Referred To | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; No Jurisdiction | 1 | 0.4% |
| Recoupment Of Claims Payment | Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received; Information Furnished | 1 | 0.4% |
| Material Change To Contract; Unsatisfactory Settle/Offer | Contract Language/Legal Issue | 1 | 0.4% |
| Agent Handling | Information Furnished | 1 | 0.4% |
| Other | Information Furnished; Company Position Upheld; Contract Language/Legal Issue | 1 | 0.4% |
| Cash Value | Contract Language/Legal Issue; Question of Fact | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Additional Monies Received | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Contract Language/Legal Issue; Policy Not In Force; Question of Fact | 1 | 0.4% |
| Den/N-Pymt MD Nec RX | Contract Language/Legal Issue; Information Furnished | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Question of Fact; Claim Settled; Contract Language/Legal Issue | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Insufficient Information | 1 | 0.4% |
| Cash Value | Contract Language/Legal Issue | 1 | 0.4% |
| SB418 Rule Violation | Claim Not Clean; Clean Claims Violation | 1 | 0.4% |
| Unsatisfactory Settle/Offer | Company Position Upheld | 1 | 0.4% |
| Prompt Pay | Information Furnished | 1 | 0.4% |
health Complaints by State
| State | Complaints |
|---|---|
| Texas | 245 |
Recent health Complaints Against PRINCIPAL LIFE INSURANCE COMPANY
- health Complaint #TX-453679-85234425 — Texas (2026-04-15)
- health Complaint #TX-452738-8058bf7e — Texas (2026-04-06)
- health Complaint #TX-452218-c326aa2e — Texas (2026-04-01)
- health Complaint #TX-451237-c391e6ac — Texas (2026-03-24)
- health Complaint #TX-448750-e4d0db7c — Texas (2026-02-26)
- health Complaint #TX-448651-f9031600 — Texas (2026-02-26)
- health Complaint #TX-448459-e4d0db7c — Texas (2026-02-24)
- health Complaint #TX-448127-a154a588 — Texas (2026-02-19)
- health Complaint #TX-447262-2c67d9cd — Texas (2026-02-10)
- health Complaint #TX-441971-9b29a27c — Texas (2025-12-10)
Frequently Asked Questions
How many health complaints does PRINCIPAL LIFE INSURANCE COMPANY have?
PRINCIPAL LIFE INSURANCE COMPANY has 245 health insurance complaints on file, according to NAIC and state DOI data.
What are the most common health complaint issues with PRINCIPAL LIFE INSURANCE COMPANY?
The most common health complaint issues for PRINCIPAL LIFE INSURANCE COMPANY are: Claim denial (134), Delayed payment (46), Premium or billing dispute (9), Policy cancellation (7), Unsatisfactory Settle/Offer | Contract Language/Legal Issue (7).
Which states have the most health complaints against PRINCIPAL LIFE INSURANCE COMPANY?
The states with the most health complaints against PRINCIPAL LIFE INSURANCE COMPANY are: Texas (245).
health Complaints by State
PRINCIPAL LIFE INSURANCE COMPANY Complaints by State
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in California
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Texas
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in New York
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Florida
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Illinois
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Pennsylvania
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Ohio
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in Georgia
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in North Carolina
- PRINCIPAL LIFE INSURANCE COMPANY Complaints in New Jersey