Progressive Direct Insurance Company — homeowners Complaints in Texas

Detailed analysis of 6 homeowners insurance complaints filed against Progressive Direct Insurance Company by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 6
Total homeowners Complaints (All States): 17
Texas Share: 35.3%
NAIC Complaint Ratio: 0.09
AI Risk Score: 39/100

Analysis: Progressive Direct Insurance Company homeowners in Texas

Progressive Direct Insurance Company has accumulated 6 homeowners insurance complaints from consumers in Texas. Across all states, Progressive Direct Insurance Company has 17 total homeowners complaints, making Texas responsible for 35.3% of the volume.

The most frequent complaint sub-type is Delayed payment with 1 complaint. Other common issues include Cust Service Claim Handling; Other | No Jurisdiction; Contract Language/Legal Issue (1), Not Within TDI Jurisdiction | No Jurisdiction (1), Other; Unsatisfactory Settle/Offer | No Jurisdiction (1).

The most active year was 2022 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with Progressive Direct Insurance Company can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Delayed payment	1	16.7%
Cust Service Claim Handling; Other \| No Jurisdiction; Contract Language/Legal Issue	1	16.7%
Not Within TDI Jurisdiction \| No Jurisdiction	1	16.7%
Other; Unsatisfactory Settle/Offer \| No Jurisdiction	1	16.7%
Claim denial	1	16.7%
Liability Dispute \| Information Furnished	1	16.7%

Complaints by Year

2022: 1 complaints
2017: 2 complaints
2015: 1 complaints
2014: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against Progressive Direct Insurance Company in Texas

homeowners Complaint #TX-341418-3b461e1f (2022-07-18) — Delayed payment
homeowners Complaint #TX-174979-3e223fb6 (2017-05-11) — Cust Service Claim Handling; Other | No Jurisdiction; Contract Language/Legal Issue
homeowners Complaint #TX-165664-03d4fc40 (2017-02-28) — Not Within TDI Jurisdiction | No Jurisdiction
homeowners Complaint #TX-89912-8881be05 (2015-03-12) — Other; Unsatisfactory Settle/Offer | No Jurisdiction
homeowners Complaint #TX-55879-8caa9439 (2014-03-03) — Claim denial
homeowners Complaint #TX-6351-2aca0f8b (2012-08-23) — Liability Dispute | Information Furnished

Frequently Asked Questions

How many homeowners complaints does Progressive Direct Insurance Company have in Texas?

Progressive Direct Insurance Company has 6 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with Progressive Direct Insurance Company in Texas?

The most common issues are: Delayed payment (1), Cust Service Claim Handling; Other | No Jurisdiction; Contract Language/Legal Issue (1), Not Within TDI Jurisdiction | No Jurisdiction (1), Other; Unsatisfactory Settle/Offer | No Jurisdiction (1), Claim denial (1).

How does Progressive Direct Insurance Company's homeowners record in Texas compare to other states?

Progressive Direct Insurance Company has 6 homeowners complaints in Texas out of 17 total homeowners complaints nationwide. That is 35.3% of their homeowners volume.

Where can I file a homeowners complaint against Progressive Direct Insurance Company in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.