Progressive Direct Insurance Company — Insurance Complaint Report

Progressive Direct Insurance Company: 0.09 complaint index from public DOI data

Key Metrics

Total Complaints: 723
NAIC Complaint Ratio: 0.09
AI Risk Score: 39/100
Most Recent Complaint: 2026-05-15

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for Progressive Direct Insurance Company to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 50
Risk score: 39/100
Primary state spoke: Progressive Direct Insurance Company complaints in Connecticut
Primary product spoke: Progressive Direct Insurance Company auto complaints
State/product drilldown: auto complaints in Connecticut
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Connecticut — 50 recent records

Product Lines

auto — 47 recent records
general — 2 recent records
ocean-marine — 1 recent records

Recurring Issue Signals

Unfair settlement — 14 recent records
Premium or billing dispute — 7 recent records
Claim denial — 7 recent records
Delayed payment — 6 recent records
Other — 3 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
Connecticut Insurance Department complaints
New York DFS auto complaint rankings
States represented in this profile: TX, CT, NY
Product lines represented: 6
Complaint record span: 2012-08-23 to 2026-05-15
Profile last rebuilt: 2026-05-19T15:06:14.294Z

AI Insurer Analysis

Progressive Direct Insurance Company has 723 public insurance complaint records in this dataset, led by CT and auto coverage.

Risk Breakdown

categories: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintRatio: 0.09
confirmedComplaints: 38
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 723
states: [object Object],[object Object],[object Object]

Green Flags

Complaint index below average in Texas TDI policy-count data (0.09).

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-08-23 through 2026-05-15.

Recent Complaints Against Progressive Direct Insurance Company

auto Complaint #CT-7085712-c0f2719d — Connecticut (2026-05-15)
auto Complaint #CT-7085563-b5ceff81 — Connecticut (2026-05-12)
auto Complaint #CT-7085492-e580ef6d — Connecticut (2026-05-11)
auto Complaint #CT-7085372-2472eb85 — Connecticut (2026-05-06)
auto Complaint #CT-7085346-2472eb85 — Connecticut (2026-05-06)
auto Complaint #CT-7085226-830789ac — Connecticut (2026-05-01)
auto Complaint #CT-7085167-6a3faf2a — Connecticut (2026-04-29)
auto Complaint #CT-7085084-780c5974 — Connecticut (2026-04-28)
auto Complaint #CT-7085062-7c8b9ea9 — Connecticut (2026-04-27)
auto Complaint #CT-7085046-7c8b9ea9 — Connecticut (2026-04-27)