Progressive Direct Insurance Company — renters Complaints in Connecticut

Detailed analysis of 4 renters insurance complaints filed against Progressive Direct Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

renters Complaints in Connecticut: 4
Total renters Complaints (All States): 4
Connecticut Share: 100.0%
NAIC Complaint Ratio: 0.09
AI Risk Score: 39/100

Analysis: Progressive Direct Insurance Company renters in Connecticut

Progressive Direct Insurance Company has accumulated 4 renters insurance complaints from consumers in Connecticut. Across all states, Progressive Direct Insurance Company has 4 total renters complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Unfair settlement with 1 complaint. Other common issues include Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue (1), Delayed payment (1), Adjuster Handling | Claim Handling | Company Position Substantiated (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Connecticut who have renters disputes with Progressive Direct Insurance Company can file a complaint with the Connecticut Department of Insurance.

renters Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	1	25.0%
Adjuster Handling \| Claim Handling \| Question of Fact/Contract/Provision/Legal Issue	1	25.0%
Delayed payment	1	25.0%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	1	25.0%

Complaints by Year

2025: 1 complaints
2024: 1 complaints
2023: 2 complaints

Recent renters Complaints Against Progressive Direct Insurance Company in Connecticut

renters Complaint #CT-7076414-70dabe77 (2025-07-08) — Unfair settlement
renters Complaint #CT-7069831-d0f5142f (2024-11-12) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
renters Complaint #CT-7057228-f8ac80d1 (2023-09-02) — Delayed payment
renters Complaint #CT-7052160-38b7b382 (2023-03-01) — Adjuster Handling | Claim Handling | Company Position Substantiated

Frequently Asked Questions

How many renters complaints does Progressive Direct Insurance Company have in Connecticut?

Progressive Direct Insurance Company has 4 renters insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common renters complaint issues with Progressive Direct Insurance Company in Connecticut?

The most common issues are: Unfair settlement (1), Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue (1), Delayed payment (1), Adjuster Handling | Claim Handling | Company Position Substantiated (1).

How does Progressive Direct Insurance Company's renters record in Connecticut compare to other states?

Progressive Direct Insurance Company has 4 renters complaints in Connecticut out of 4 total renters complaints nationwide. That is 100.0% of their renters volume.

Where can I file a renters complaint against Progressive Direct Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.