Root Insurance Company — auto Complaints in Connecticut

Detailed analysis of 37 auto insurance complaints filed against Root Insurance Company by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 37
Total auto Complaints (All States): 37
Connecticut Share: 100.0%
NAIC Complaint Ratio: 3.01
AI Risk Score: 79/100

Analysis: Root Insurance Company auto in Connecticut

Root Insurance Company has accumulated 37 auto insurance complaints from consumers in Connecticut. Across all states, Root Insurance Company has 37 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Delayed payment with 11 complaints. Other common issues include Claim denial (9), Premium or billing dispute (4), Adjuster Handling | Claim Handling | Company Position Substantiated (3).

The most active year was 2026 with 7 complaints filed.

Consumers in Connecticut who have auto disputes with Root Insurance Company can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Delayed payment	11	29.7%
Claim denial	9	24.3%
Premium or billing dispute	4	10.8%
Adjuster Handling \| Claim Handling \| Company Position Substantiated	3	8.1%
Unfair settlement	3	8.1%
Policy cancellation	2	5.4%
Excessive Charges \| Underwriting \| Company Position Substantiated	2	5.4%
Adjuster Handling \| Claim Handling	1	2.7%
Claim Procedure \| Claim Handling \| Company Position Overturned	1	2.7%
Misleading sales	1	2.7%

Complaints by Year

2026: 7 complaints
2025: 10 complaints
2024: 5 complaints
2023: 7 complaints
2022: 7 complaints
2021: 1 complaints

Recent auto Complaints Against Root Insurance Company in Connecticut

auto Complaint #CT-7084960-860d837e (2026-04-24) — Adjuster Handling | Claim Handling | Company Position Substantiated
auto Complaint #CT-7084879-a1c542ab (2026-04-21) — Adjuster Handling | Claim Handling
auto Complaint #CT-7084423-28f738ee (2026-04-06) — Delayed payment
auto Complaint #CT-7082944-ffb12a0f (2026-02-19) — Delayed payment
auto Complaint #CT-7081482-32d76c3a (2026-01-07) — Delayed payment
auto Complaint #CT-7081350-d1ebb59f (2026-01-05) — Claim Procedure | Claim Handling | Company Position Overturned
auto Complaint #CT-7081303-708f6b56 (2026-01-02) — Claim denial
auto Complaint #CT-7079650-75f8b37e (2025-11-03) — Delayed payment
auto Complaint #CT-7079641-75f8b37e (2025-11-03) — Claim denial
auto Complaint #CT-7079493-dd86c27d (2025-10-29) — Delayed payment

Frequently Asked Questions

How many auto complaints does Root Insurance Company have in Connecticut?

Root Insurance Company has 37 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with Root Insurance Company in Connecticut?

The most common issues are: Delayed payment (11), Claim denial (9), Premium or billing dispute (4), Adjuster Handling | Claim Handling | Company Position Substantiated (3), Unfair settlement (3).

How does Root Insurance Company's auto record in Connecticut compare to other states?

Root Insurance Company has 37 auto complaints in Connecticut out of 37 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against Root Insurance Company in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.