SERNA INSURANCE AGENCY INC — Insurance Complaint Report

SERNA INSURANCE AGENCY INC: 7 public complaints from public DOI data

Key Metrics

Total Complaints: 7
AI Risk Score: 39/100
Most Recent Complaint: 2019-09-09

Decision Cockpit: What to Inspect Next

This hub uses recent real complaint records for SERNA INSURANCE AGENCY INC to expose practical next paths: state hotspots, product lines, recurring issues, regulator context, and shopping checks.

Recent source records sampled: 7
Risk score: 39/100
Primary state spoke: SERNA INSURANCE AGENCY INC complaints in Texas
Primary product spoke: SERNA INSURANCE AGENCY INC homeowners complaints
State/product drilldown: homeowners complaints in Texas
Shopping check: Cross-check financial strength and reviews
Local map utility: Find local agents on Google Maps

State Hotspots

Texas — 7 recent records

Product Lines

homeowners — 7 recent records

Recurring Issue Signals

Misrepresentation | Information Furnished — 1 recent records
Policy cancellation — 1 recent records
Agent Handling | Failure to Timely Respond — 1 recent records
Agent Handling | Contract Language/Legal Issue — 1 recent records
Claim denial — 1 recent records

Source and Coverage Transparency

This page is built from public state Department of Insurance datasets currently loaded for Texas, Connecticut, and New York auto complaint rankings. Counts reflect available source records, not every insurance complaint in every state.

Texas Department of Insurance complaints
States represented in this profile: TX
Product lines represented: 1
Complaint record span: 2012-06-19 to 2019-09-09
Profile last rebuilt: 2026-05-19T15:06:09.678Z

AI Insurer Analysis

SERNA INSURANCE AGENCY INC has 7 public insurance complaint records in this dataset, led by TX and homeowners coverage.

Risk Breakdown

categories: [object Object]
complaintRatio: null
confirmedComplaints: 2
dispositions: [object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
complaintVolume: 7
states: [object Object]

Consumer Tips

Compare complaint volume, complaint reasons, dispositions, and state DOI guidance before choosing or renewing insurance coverage.

Trend Analysis

Public complaint records currently span 2012-06-19 through 2019-09-09.

Recent Complaints Against SERNA INSURANCE AGENCY INC

homeowners Complaint #TX-271626-d6bd000e — Texas (2019-09-09)
homeowners Complaint #TX-225145-88823a9c — Texas (2018-08-27)
homeowners Complaint #TX-224541-4227625f — Texas (2018-08-21)
homeowners Complaint #TX-181249-4227625f — Texas (2017-07-21)
homeowners Complaint #TX-53165-18856904 — Texas (2014-02-07)
homeowners Complaint #TX-30342-4227625f — Texas (2013-06-20)
homeowners Complaint #TX-988-e8c63b03 — Texas (2012-06-19)