SERNA INSURANCE AGENCY INC — homeowners Complaints in Texas

Detailed analysis of 7 homeowners insurance complaints filed against SERNA INSURANCE AGENCY INC by consumers in Texas, based on public NAIC and state DOI data.

Key Statistics

homeowners Complaints in Texas: 7
Total homeowners Complaints (All States): 7
Texas Share: 100.0%
AI Risk Score: 39/100

Analysis: SERNA INSURANCE AGENCY INC homeowners in Texas

SERNA INSURANCE AGENCY INC has accumulated 7 homeowners insurance complaints from consumers in Texas. Across all states, SERNA INSURANCE AGENCY INC has 7 total homeowners complaints, making Texas responsible for 100.0% of the volume.

The most frequent complaint sub-type is Misrepresentation | Information Furnished with 1 complaint. Other common issues include Policy cancellation (1), Agent Handling | Failure to Timely Respond (1), Agent Handling | Contract Language/Legal Issue (1).

The most active year was 2019 with 1 complaint filed.

Consumers in Texas who have homeowners disputes with SERNA INSURANCE AGENCY INC can file a complaint with the Texas Department of Insurance.

homeowners Complaint Issues in Texas

Issue Type	Complaints	%
Misrepresentation \| Information Furnished	1	14.3%
Policy cancellation	1	14.3%
Agent Handling \| Failure to Timely Respond	1	14.3%
Agent Handling \| Contract Language/Legal Issue	1	14.3%
Claim denial	1	14.3%
Agent Handling \| Question of Fact; Contract Language/Legal Issue; Additional Payment Expected	1	14.3%
Premium or billing dispute	1	14.3%

Complaints by Year

2019: 1 complaints
2018: 2 complaints
2017: 1 complaints
2014: 1 complaints
2013: 1 complaints
2012: 1 complaints

Recent homeowners Complaints Against SERNA INSURANCE AGENCY INC in Texas

homeowners Complaint #TX-271626-d6bd000e (2019-09-09) — Misrepresentation | Information Furnished
homeowners Complaint #TX-225145-88823a9c (2018-08-27) — Policy cancellation
homeowners Complaint #TX-224541-4227625f (2018-08-21) — Agent Handling | Failure to Timely Respond
homeowners Complaint #TX-181249-4227625f (2017-07-21) — Agent Handling | Contract Language/Legal Issue
homeowners Complaint #TX-53165-18856904 (2014-02-07) — Claim denial
homeowners Complaint #TX-30342-4227625f (2013-06-20) — Agent Handling | Question of Fact; Contract Language/Legal Issue; Additional Payment Expected
homeowners Complaint #TX-988-e8c63b03 (2012-06-19) — Premium or billing dispute

Frequently Asked Questions

How many homeowners complaints does SERNA INSURANCE AGENCY INC have in Texas?

SERNA INSURANCE AGENCY INC has 7 homeowners insurance complaints on file from consumers in Texas, according to NAIC and state DOI data.

What are the most common homeowners complaint issues with SERNA INSURANCE AGENCY INC in Texas?

The most common issues are: Misrepresentation | Information Furnished (1), Policy cancellation (1), Agent Handling | Failure to Timely Respond (1), Agent Handling | Contract Language/Legal Issue (1), Claim denial (1).

How does SERNA INSURANCE AGENCY INC's homeowners record in Texas compare to other states?

SERNA INSURANCE AGENCY INC has 7 homeowners complaints in Texas out of 7 total homeowners complaints nationwide. That is 100.0% of their homeowners volume.

Where can I file a homeowners complaint against SERNA INSURANCE AGENCY INC in Texas?

You can file a complaint with the Texas Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.