STATE AUTOMOBILE MUTUAL INSURANCE COMPANY — auto Complaints in Connecticut

Detailed analysis of 14 auto insurance complaints filed against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY by consumers in Connecticut, based on public NAIC and state DOI data.

Key Statistics

auto Complaints in Connecticut: 14
Total auto Complaints (All States): 14
Connecticut Share: 100.0%
NAIC Complaint Ratio: 2.79
AI Risk Score: 76/100

Analysis: STATE AUTOMOBILE MUTUAL INSURANCE COMPANY auto in Connecticut

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has accumulated 14 auto insurance complaints from consumers in Connecticut. Across all states, STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 14 total auto complaints, making Connecticut responsible for 100.0% of the volume.

The most frequent complaint sub-type is Unfair settlement with 5 complaints. Other common issues include Premium or billing dispute (2), Policy cancellation (1), CLUE Reports | Underwriting | No Jurisdiction (1).

The most active year was 2025 with 1 complaint filed.

Consumers in Connecticut who have auto disputes with STATE AUTOMOBILE MUTUAL INSURANCE COMPANY can file a complaint with the Connecticut Department of Insurance.

auto Complaint Issues in Connecticut

Issue Type	Complaints	%
Unfair settlement	5	35.7%
Premium or billing dispute	2	14.3%
Policy cancellation	1	7.1%
CLUE Reports \| Underwriting \| No Jurisdiction	1	7.1%
Claim Procedure \| Claim Handling	1	7.1%
Claim denial	1	7.1%
Actual Cash Value Dispute \| Claim Handling	1	7.1%
Adjuster Handling \| Claim Handling \| Company Position Overturned	1	7.1%
Other CT state agency \| Underwriting \| No Jurisdiction	1	7.1%

Complaints by Year

2025: 1 complaints
2024: 6 complaints
2023: 1 complaints
2022: 5 complaints
2021: 1 complaints

Recent auto Complaints Against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut

auto Complaint #CT-7073808-8c8b5d93 (2025-03-31) — Premium or billing dispute
auto Complaint #CT-7070461-b3e8509b (2024-12-04) — Unfair settlement
auto Complaint #CT-7067686-2c86ead4 (2024-09-03) — Unfair settlement
auto Complaint #CT-7066881-e0de63c1 (2024-08-06) — Unfair settlement
auto Complaint #CT-7065482-15b7ab16 (2024-06-25) — Policy cancellation
auto Complaint #CT-7064018-ac71ed29 (2024-05-03) — CLUE Reports | Underwriting | No Jurisdiction
auto Complaint #CT-7061480-63800471 (2024-02-07) — Unfair settlement
auto Complaint #CT-7059021-d05fc932 (2023-11-10) — Unfair settlement
auto Complaint #CT-7050103-ca3635f0 (2022-12-13) — Claim Procedure | Claim Handling
auto Complaint #CT-7049173-3d6ac2be (2022-11-04) — Claim denial

Frequently Asked Questions

How many auto complaints does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY have in Connecticut?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 14 auto insurance complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What are the most common auto complaint issues with STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut?

The most common issues are: Unfair settlement (5), Premium or billing dispute (2), Policy cancellation (1), CLUE Reports | Underwriting | No Jurisdiction (1), Claim Procedure | Claim Handling (1).

How does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY's auto record in Connecticut compare to other states?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 14 auto complaints in Connecticut out of 14 total auto complaints nationwide. That is 100.0% of their auto volume.

Where can I file a auto complaint against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut?

You can file a complaint with the Connecticut Department of Insurance. The NAIC Consumer Information Source at https://content.naic.org/cis_consumer.htm also accepts complaints.