STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Insurance Complaints in Connecticut

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 35 consumer complaints on file from Connecticut, based on public NAIC and state DOI data.

Key Statistics

Complaints in Connecticut: 35
Total Complaints (All States): 155
Connecticut Share: 22.6%
NAIC Complaint Ratio: 2.79
AI Risk Score: 76/100

Complaint Breakdown by Coverage Type in Connecticut

Coverage Type	Complaints	% of Total
homeowners	14	40.0%
auto	14	40.0%
commercial	5	14.3%
general	1	2.9%
renters	1	2.9%

Recent STATE AUTOMOBILE MUTUAL INSURANCE COMPANY Complaints in Connecticut

homeowners Complaint #CT-7084037-8f5019cc (2026-03-23) — Unfair settlement
homeowners Complaint #CT-7081507-44b7a091 (2026-01-07) — Policy Service | PolicyHolder Service | Company Position Substantiated
homeowners Complaint #CT-7081322-5b77c8d4 (2026-01-02) — Delayed payment
general Complaint #CT-7078340-e21f24e4 (2025-09-17) — Unfair settlement
homeowners Complaint #CT-7078292-e6daab0b (2025-09-16) — Policy Service | PolicyHolder Service | Company Position Substantiated
homeowners Complaint #CT-7076012-ac416c6f (2025-06-18) — Unfair settlement
auto Complaint #CT-7073808-8c8b5d93 (2025-03-31) — Premium or billing dispute
homeowners Complaint #CT-7072709-8e378f1f (2025-02-20) — Nonrenewal | Underwriting
homeowners Complaint #CT-7071714-a4a73014 (2025-01-20) — Adjuster Handling | Claim Handling | Question of Fact/Contract/Provision/Legal Issue
homeowners Complaint #CT-7071658-bf663594 (2025-01-16) — Unfair settlement

Frequently Asked Questions

How many complaints does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY have in Connecticut?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 35 complaints on file from consumers in Connecticut, according to NAIC and state DOI data.

What types of insurance complaints are filed against STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut?

The top complaint categories for STATE AUTOMOBILE MUTUAL INSURANCE COMPANY in Connecticut are: homeowners (14), auto (14), commercial (5), general (1), renters (1).

How does STATE AUTOMOBILE MUTUAL INSURANCE COMPANY's complaint record in Connecticut compare to other states?

STATE AUTOMOBILE MUTUAL INSURANCE COMPANY has 35 complaints in Connecticut out of 155 total complaints nationwide. That represents 22.6% of their total complaint volume.